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Not Uploading file!

New Here ,
Aug 22, 2021 Aug 22, 2021

why it's saying it again and again that file type is not valid! I attached a screenshort below. plz reply. i'm new. 

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Contributors , Troubleshooting
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Community Expert ,
Aug 22, 2021 Aug 22, 2021

Is the picture a JPEG file, or did you just set the extention to JPEG?

 

To try out: rename IMG.jpg to image.jpg and try again uploading the file.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Expert ,
Aug 22, 2021 Aug 22, 2021
LATEST

Are you attempting to upload images directly from your phone?   Read the file submission requirements from your Contributor User Guide.  At a minimum, you should retouch images in Lightroom or Photoshop and save in sRGB color mode.

 

Technical requirements
  • Submit images in JPEG format.
  • Use color space sRGB.
  • Minimum image resolution: 4 MP (megapixels)
  • Maximum image resolution: 100 MP (megapixels)
  • Maximum file size: 45 MB (megabytes)
  • No watermarks or timestamps.
  • Do not upsample your files; submit the maximum file size that your camera can produce.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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