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Payment is late

Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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It's been ten days since you sent the $25 payment and you still haven't received it. And he still says (pending). Why?

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correct answers 1 Correct answer

Community Expert , Sep 08, 2023 Sep 08, 2023

Because it takes 10 business days, not 10 calendar days.

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Community Expert ,
Sep 08, 2023 Sep 08, 2023

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Because it takes 10 business days, not 10 calendar days.

Jill C., Forum Volunteer

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Community Expert ,
Sep 09, 2023 Sep 09, 2023

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As long as the status is pending, you only have requested the payment. Nothing has been sent. As soon as the payement status changes to "payement done", then a transfer to what you indicated (PayPal, Payoneer, …) has been done, but it may still take several days for the money to show up in your account. 

 

A request is treated in the order as recieved and takes 7-10 working days (Monday to Friday, public holidays excluded). That means that it typically takes 2 weeks before the payement gets done! 

ABAMBO | Hard- and Software Engineer | Photographer

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