payment

[Visual vortex]

Hi i have a problem in the last payment i didn't receive my money on Paypal and it shows payment done how many time it cant take to the money shows i my account cuz i allways get it when i see payment done

[Jill_C]

If status in Adobe is "payment done" you should receive an email from PayPal on the same day indicating that funds are available for transfer. Contact PayPal to determine status.

[Visual vortex]

how can i see my last payment with full details

[Jill_C]

What do you mean by "with full details"?

[Visual vortex]

i need to know the email i send to it

[Visual vortex]

how can i see my payment details cuz my last payment it shows the payment is done but  6 hours passed and I have not received it on my paypal 

[Jill_C]

Adobe's payment processing time is clearly stated when you submit the payment request: it takes 7-10 working days, which means that weekends are excluded.

[Nancy OShea]

[Duplicate post. I'm merging this with your other one.]

[ancientartwork]

Check that your payment has been completed from Adobepe.

Then check your account statement (transfers) in PayPal.
If there is a problem, if your money seems lost, contact PayPal, contact live support, support or e-mail.
They may ask you to wait. If there is no transaction after waiting, contact the payment department from live support. They will help you with this. In general, in payment cases such as bank, paypal, payoneer, the person providing the payment x site x bank etc. gives you a code like a provision approval code (the name of this code changes from country to country, company to company). You give that code to the institution, bank or site that claims the payment has not been made and the problem is solved.
In general, bank and other payment processes work like this worldwide. However, there is probably a delay of a few days and your problem will be solved quickly. Adobe works perfectly in terms of payment.

[Visual vortex]

PayPal informed me that there was an issue with the account, but it was resolved, and the amount was refunded. However the problem now is with Adobe I can't contact them as they are not responding to my emails

[Jill_C]

Don't send emails since those don't create a support ticket in Adobe's contributor support system. Use the contact us link on your account page. Select the category for payment issues.

[Nancy OShea]

Did you contact PayPal?  Maybe the problem is on their end. 

Perhaps you need a Business Account to receive royalty payments now.

PayPal is notorious for changing their policies.

[Visual vortex]

i am trying but i get no customer support in thisb time maybe they will be avilible tomorrow

[Nancy OShea]

It's Saturday here in the U.S. They don't work on weekends.

Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact

[Visual vortex]

The problem is that I have an obsession that I did not write the correct email when i making a withdrew even though I am sure and I am sending it to Adobe so that they send me the details that I wrote but they do not respond either If they only send me the email that I put for the withdrawal I will guarantee that the money will come

[Nancy OShea]

You're making no sense.

Email has nothing to do with this. 

Contact PayPal directly.

[Visual vortex]

PayPal informed me that there was an issue with the account, but it was resolved, and the amount was refunded. However the problem now is with Adobe I can't contact them as they are not responding to my emails