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PNG submission

New Here ,
Apr 13, 2023 Apr 13, 2023

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hello. 
I have loaded PNG files for the first time. 
all necessary specs are done.
my PNG files were loaded for review 2 weeks ago, but still not accepted or rejected. Althou jpeg files review about 2-3 days.
may be somebody knovs, what is the trouble with PNG review?

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Contributors , Troubleshooting

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LEGEND ,
Apr 13, 2023 Apr 13, 2023

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Are they classed as "illustration" or "photograph" ?

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

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I don't think that PNG's are moderated differently than JPG's. What is the asset type of your PNG's? Generstive AI?

Jill C., Forum Volunteer

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

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If you submitted into the Illustrations section, it will take some time. If you submitted a photo, it should be moderated as usual.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

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PNG is reserved for transparency.  Is that why you uploaded PNG?

 

You're in a wait queue along with many, many other contributors.  Be patient.  Your assets will be reviewed in the order they are received.  

 

Photos and Vector graphics are usually reviewed in 5-15 days.

Generative AI Illustrations could be 1-2 months.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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