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Problems with vertical footage

Community Beginner ,
Apr 04, 2023 Apr 04, 2023

Hello everyone. Recenly I've uploaded a few vertical videos, in full compliance with the requirements (2160х3840, 9x16, ProRes422). Footage was approved, but for some reasons Adobe Stock don't recognize them as vertical. When I click on shot in search page it opens as true vertical, HD resolution shows as 608x1080 but 4k as 16:9 3840x2160. Also, the file is not shown in the search when the vertical orientation filter is turned on. And preview on search page looks also very strange. Any ideas?Screenshot 2023-04-04 at 12.40.17.pngScreenshot 2023-04-04 at 12.40.54.png

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Contributors , Troubleshooting
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correct answers 1 Correct answer

Community Beginner , Apr 04, 2023 Apr 04, 2023

Solved: wrong way of rotation. Need to re-expord and re-upload

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Community Beginner ,
Apr 04, 2023 Apr 04, 2023
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Solved: wrong way of rotation. Need to re-expord and re-upload

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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