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Release problem

Community Beginner ,
Jan 30, 2025 Jan 30, 2025

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[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

 

Those releases are from EaseRelease app.

Who can describe what is wrong with these releases?

Why adobe reject them every time. Before I have not faced with problems like this?

Maybe something changed in rules?

Maybe adobe accepts only releases in own form(as posted in FAQ).

 

 

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correct answers 1 Correct answer

Community Expert , Feb 02, 2025 Feb 02, 2025
quote

Another question is if I upload photos of  toys to stock that were taken on a photo background. So do I need a property release?

 

By @viktoriia_9640


That may be a taff question to answer. In general, I would say yes, as they are really the subject of interest. So the designer of the items has to approve the use for stock. However, if they are generic items, ie you can't distinguish the  product maker like with a hammer, cisors or things like that, you won't need a release. It's probably a mat

...

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Community Expert ,
Jan 30, 2025 Jan 30, 2025

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The signatures all look the same. Are you the model, photographer, and witness? 


daniellei4510 | Community Forum Volunteer
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I am my cat's emotional support animal.

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Community Beginner ,
Jan 30, 2025 Jan 30, 2025

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Hello. 

Yes, course, I use tripod.

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Community Expert ,
Jan 30, 2025 Jan 30, 2025

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Then that makes sense. But can you be your own witness? Just throwing out ideas here. My assets don't require model releases, so I'm not that familiar with what Adobe expects from one.


daniellei4510 | Community Forum Volunteer
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I am my cat's emotional support animal.

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Community Beginner ,
Jan 30, 2025 Jan 30, 2025

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Yes maybe u right/ i will try chang

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Community Beginner ,
Jan 30, 2025 Jan 30, 2025

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Yes iam photographer. Couse rule adobe stock that photographer should be
the person which have the page on a adobe stock

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Community Expert ,
Jan 30, 2025 Jan 30, 2025

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You don't need to submit a release unless there are recognizable people or property in your image.

Jill C., Forum Volunteer

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Community Expert ,
Jan 30, 2025 Jan 30, 2025

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This rejection issue: does Adobe explicitly state that you need to submit a proper release?


daniellei4510 | Community Forum Volunteer
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I am my cat's emotional support animal.

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Community Beginner ,
Jan 30, 2025 Jan 30, 2025

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Adobe rejects these releases almost immediately, but dont say a reason of rejection.

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Community Expert ,
Feb 02, 2025 Feb 02, 2025

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quote

Adobe rejects these releases almost immediately, but dont say a reason of rejection.


By @viktoriia_9640

Adobe never gives precise information on the rejection.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jan 30, 2025 Jan 30, 2025

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Read the last field again "A person cannot witness their own release."

Jill C., Forum Volunteer

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Community Beginner ,
Jan 30, 2025 Jan 30, 2025

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Okey iam fix it. But still don’t accept(

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Community Expert ,
Jan 30, 2025 Jan 30, 2025

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Why are you submitting a release for a "fruit object"?

Jill C., Forum Volunteer

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Advocate ,
Jan 31, 2025 Jan 31, 2025

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How can you fix it and upload in a day and get rejection the same day?

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Community Expert ,
Jan 31, 2025 Jan 31, 2025

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I've had it happen. Rejected, fixed, resubmitted, accepted, and sold, all within 30 to 45 minutes.


daniellei4510 | Community Forum Volunteer
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I am my cat's emotional support animal.

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Advocate ,
Jan 31, 2025 Jan 31, 2025

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There is no email address ..?

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Community Expert ,
Feb 02, 2025 Feb 02, 2025

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FYI: I needed to delete your model releases, as the showed too much private data. You really need to be more careful publishing your phone number or your full address or an e-mail here. 

 

As for the realeases: even if it is better to have a witness, if both parties (model and photographer) are dults, witnesses are not necessary. I rarly use a witness. 

 

Adobe accepts any model release that contains all the necessary information: age of the model, address, irrevocable and unconditional release.  

 

This is what Adobe writes on their site: "We also accept model releases in the following languages, as long as they’re filled out correctly and are substantially similar to the Adobe Stock release form. "

https://helpx.adobe.com/stock/contributor/help/model-release.html

 

If you want an easy fix for this on the Adobe site: use the digitally signed release. That's easy, as long as you do not submit to different stock sites, as other sites do not accept the digitally signed release.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 02, 2025 Feb 02, 2025

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viktoriia_9640_0-1738517579374.png

Thanks for reply!

 

Could you know why adobe does not send these images for review?

Release is a digitaly signed release from adobe. But when I submit it - it just reloads the page without any message.

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Community Expert ,
Feb 02, 2025 Feb 02, 2025

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Did you tick this flag? 

Abambo_0-1738519959611.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 02, 2025 Feb 02, 2025

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Sure, this checkbox was set (but in indeterminate state).

After clicking submit I received a notification that files were submitted, but files was still in same place as before submit.

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Community Expert ,
Feb 02, 2025 Feb 02, 2025

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This is what I see:

  • Your assets are not ready to be sent, thus the "light" is still red.
  • I see, you have enough keywords (48 and 49)
  • You have added titles (I hope so)
  • I see you have attached one model realease.

So the only issue that is left, before setting the files to green: "Include in submission" tick. 

 

You get a notification that files got submitted? What happens if you check out the data that is in revew? How many assets are in review?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 02, 2025 Feb 02, 2025

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This checkbox affects a list of included files in submission. Also on Submit button I see an actual count of images what I prepared for submit. So definetely this checkbox was set on all files.

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Community Expert ,
Feb 02, 2025 Feb 02, 2025

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quote

This checkbox affects a list of included files in submission. Also on Submit button I see an actual count of images what I prepared for submit. So definetely this checkbox was set on all files.


By @viktoriia_9640

What do you see here? 

Abambo_0-1738522654815.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 02, 2025 Feb 02, 2025

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Another question is if I upload photos of  toys to stock that were taken on a photo background. So do I need a property release?

viktoriia_9640_0-1738521035786.png

 

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Community Expert ,
Feb 02, 2025 Feb 02, 2025

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quote

Another question is if I upload photos of  toys to stock that were taken on a photo background. So do I need a property release?

 

By @viktoriia_9640


That may be a taff question to answer. In general, I would say yes, as they are really the subject of interest. So the designer of the items has to approve the use for stock. However, if they are generic items, ie you can't distinguish the  product maker like with a hammer, cisors or things like that, you won't need a release. It's probably a matter of the moderator's discretion, if they will accept it or not.

ABAMBO | Hard- and Software Engineer | Photographer

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