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Review process is taking to long

Explorer ,
Apr 03, 2023 Apr 03, 2023

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Why is the review process taking so long? I have files that have been in review for 9 days and still no updates.  Adobe has always taken longer than other stock sites, but this seems unusually long. 

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Contributor critique , Contributors

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correct answers 2 Correct answers

Community Expert , Apr 03, 2023 Apr 03, 2023

Did you submit Generative AI or some other asset type? If you peruse the other recent posts here in the forum you will learn that Generative AI is taking over a month to be moderated now, due primarily to the many Contributors who are uploading hundreds at a time.

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Community Expert , Apr 03, 2023 Apr 03, 2023

It's speculated that Generative AI assets are taking between 1-2 months or at least more than 30 days, and most other assets are between 5-10 days.

 

If you leave out non-business days, you still fall in the range of 5-10 days for non-AI so I wouldn't worry to much.  Give another week or two and check in again if they still haven't been reviewed 🙂

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Community Expert ,
Apr 03, 2023 Apr 03, 2023

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Did you submit Generative AI or some other asset type? If you peruse the other recent posts here in the forum you will learn that Generative AI is taking over a month to be moderated now, due primarily to the many Contributors who are uploading hundreds at a time.

Jill C., Forum Volunteer

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Community Expert ,
Apr 03, 2023 Apr 03, 2023

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It's speculated that Generative AI assets are taking between 1-2 months or at least more than 30 days, and most other assets are between 5-10 days.

 

If you leave out non-business days, you still fall in the range of 5-10 days for non-AI so I wouldn't worry to much.  Give another week or two and check in again if they still haven't been reviewed 🙂


George F, Fine Art Landscape Photographer

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Explorer ,
Apr 05, 2023 Apr 05, 2023

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Okay. Thanks for the reply.

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