Still experiencing upload limit after months and 1,500+ approved assets

[Farin Dilva]

Hello everyone,

I’m still a relatively new contributor - I joined Adobe Stock in July and currently have about 1,570 approved assets. For the past 17 days, I’ve still been experiencing an upload limit, even though my “In Review” section has been empty for more than 10 days.

I’m wondering:

1. Is this situation still considered normal?

2. Does the upload limit sometimes extend even for established contributors?

3. Or should I contact Adobe Support to have it checked manually?

I’d appreciate any advice or if someone has gone through the same issue. Thanks in advance!

[daniellei4510 · Accepted solution]

That's a lot of assets in a few months time. I suspect AI? Or did you have a stockpile of photographs? We have no idea how the submission limit works, other than that it appears to be different for everyone based on a number of criteria, which might also include how many of your accepted assets have sold. You're certainly welcome to contact Adobe, but I suspect you'll just receive a generic email in return. Also, I'm not sure what Adobe considers an "established" contributor, but I suspect the same rules apply. As an AI contributor myself, I only submit two or three assets per day and I have not yet reached a limit.

[Abambo]

As an AI contributor myself, I only submit two or three assets per day and I have not yet reached a limit.

By @daniellei4510

That's probably inline of what you can do when you are submitting quality asset, it may be generative AI or it may be photographs or it may be illustartions. 

To contact Adobe contributor support on this: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

[Jill_C]

Many Contributors here and in the Discord server have reported dramatically reduced submission limits that don't seem to reset weekly. Adobe has apparently changed the way in which the limits are calculated; however as @daniellei4510 indicated, sending a request to Adobe to get an explanation will most likely result in a canned response.

[Nancy OShea]

How many assets have you sold?

What's your submission to rejection ratio?  

New contributors with little to no sales history have submission limits that increase gradually over time. 

[Farin Dilva]

To answer your questions,
- I’ve had around 30 sales so far.
- My approval rate is about 60% approved and 40% rejected (ai generated content)
What confuses me is that I haven’t uploaded anything for over 10 days, my “In Review” section is empty, but the upload limit still hasn’t reset after 19 days.

[daniellei4510]

Then that may suggest that your approval rate is too low, as per whatever algorithm Adobe is using to set limits. Basing my observation on previous posts here so far, AI contributors appear to be experiencing the longest reset times.

[Farin Dilva]

Thanks for the clarification!

I guess this is one of the main challenges for AI-generated contributors, since many assets often get rejected due to similar content. That might explain why my approval ratio is affected.

Is there anything I can do besides just waiting for the reset?
For example, is it possible to request a manual review or verification from the Adobe team, or do we simply have to wait for the system to reset on its own?

I just want to make sure I'm doing the right thing going forward.

[daniellei4510]

A request will just net you a generic response.