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Unable to Access Adobe Stock Contributor Account

New Here ,
Aug 29, 2024 Aug 29, 2024

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  1. Dear Adobe Support Team,I hope this message finds you well.I am writing to seek assistance regarding an issue I encountered while trying to become an Adobe Stock contributor. When attempting to access the service, I received a message stating, "Sorry, your access has been denied," due to service eligibility requirements. A screenshot of the error message is attached for your reference.I am unsure why my access has been denied, as I believe I meet all the necessary requirements. I would greatly appreciate it if you could provide more information on why this issue has occurred and advise me on the steps I can take to resolve it.Please let me know if any additional information is required to assist in resolving this matter.Thank you for your prompt attention to this issue. 

 

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Community Expert ,
Aug 29, 2024 Aug 29, 2024

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Do you meet these requirements: 


Account requirements

Be at least 18. 

You must be 18 years old or older to submit content to Adobe Stock. 

Agree to the Contributor Agreement and these Guidelines.

To sell content on Adobe Stock, you need to accept the terms of the Contributor Agreement, which incorporates these Account and Content Submission Guidelines.

Set up an Adobe ID. 

You’ll need to create an Adobe ID or use an existing Adobe ID to access the Contributor portal. When creating your ID, be sure to choose the correct country of residence because, once you do, you won’t be able to change it. 

Submit a tax form. 

We want to get your tax withholding right, so please submit a form when you set up your account. Learn more

Multiple Accounts

You may create more than one contributor account if you wish to track different asset types in separate accounts, e.g., video submissions versus image submissions, or generative AI submissions versus traditional photos or illustrations. Also, if your account gets close to an online portfolio of 1 million assets, we recommend you open a new account.

We don’t permit multiple account creations to submit similar or identical content to inflate sales, or to bypass upload limits for generative AI content. Duplicate or multiple created accounts that violate this rule may result in the accounts being blocked or terminated. 

 

Jill C., Forum Volunteer

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Community Expert ,
Sep 05, 2024 Sep 05, 2024

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No need to tick all topics. The only one that comes near to your problem is "Account management". In the future, please limit the topics to what is needed.

 

In addition, you posted in the wrong forum. This forum is for stock customers. I will move this to the contributor forum.

 

If you are more than 18 years old, it may well be that your account is crippled and your age is badly reported. Unfortunately, it is very difficult to get this corrected.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Sep 05, 2024 Sep 05, 2024

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@praveen kumar 123 

In which country do you reside?

 

I ask because some regions are blocked for treaty reasons.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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