• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Vídeo de móvil

Explorer ,
Jun 11, 2024 Jun 11, 2024

Copy link to clipboard

Copied

Me han aceptado un vídeo de móvil pero pone: 'No se puede adquirir la licencia de este recurso', es decir, yo entiendo que nadie lo puede comprar. ¿Alguien sabe por qué pone eso? Muchas gracias.

 
 
TOPICS
Contributor critique , Troubleshooting

Views

175

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 11, 2024 Jun 11, 2024

Copy link to clipboard

Copied

Where did you see that message? You are not allowed to download your own assets.

Jill C., Forum Volunteer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 11, 2024 Jun 11, 2024

Copy link to clipboard

Copied

MTorollo_0-1718113792253.png

 

Pero en los otros vídeos pone Descarga gratis con la versión de prueba.

Es el primer vídeo que subo de móvil. ¿Quizá es por la calidad?... 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 11, 2024 Jun 11, 2024

Copy link to clipboard

Copied

You still cannot download your own assets, regardless of whether you use a free trial or paid subscription. Doing so falsely inflates your sales, which violates the T&C's.

Jill C., Forum Volunteer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 11, 2024 Jun 11, 2024

Copy link to clipboard

Copied

Obviamente no quiero descargarme mis propios vídeos, pero me gustaría saber si ese vídeo se puede comprar o no, sino no tiene mucho sentido que me lo hayan aceptado. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 11, 2024 Jun 11, 2024

Copy link to clipboard

Copied

If it was approved and is in the Adobe Stock database it's available for licensing by Buyers.

Jill C., Forum Volunteer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 11, 2024 Jun 11, 2024

Copy link to clipboard

Copied

quote

Obviamente no quiero descargarme mis propios vídeos, pero me gustaría saber si ese vídeo se puede comprar o no, sino no tiene mucho sentido que me lo hayan aceptado. 


By @M Torollo

Tell us the asset ID. accepted assets can be licensed.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 11, 2024 Jun 11, 2024

Copy link to clipboard

Copied

ID: 845851552  No entiendo lo de la licencia 😄

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 11, 2024 Jun 11, 2024

Copy link to clipboard

Copied

quote

Pero en los otros vídeos pone Descarga gratis con la versión de prueba.

Es el primer vídeo que subo de móvil. ¿Quizá es por la calidad?... 


By @M Torollo

Please tell us the asset ID.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 11, 2024 Jun 11, 2024

Copy link to clipboard

Copied

First: it is against the rules to buy own assets.

Second: if you are in a restricted country you can't indeed not acquire a licence of any recent asset, as assets will get through an additional vetting process. To confirm that you will need to tell us your country.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 11, 2024 Jun 11, 2024

Copy link to clipboard

Copied

Hi @M Torollo ,

I assume when you hoover the mouse over the file on your public profile page you see  'You cannot acquire the license of this resource'. 

Once Adobe approves your file, it is available for licencing. However, I assume seeing that message as I've described, the file might be selected for "Free Collection". The file number you post this is what I see with no indication of any restriction.

jacquelingphoto2017_0-1718157936629.png

I'd just ignore it and proceed to submit others. Once it's on the platform, it's there for licencing.

 

If what I describe is not it, post a screenshot of what you're talking about or a link to the page on your public profile.

Best wishes

Jacquelin

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 11, 2024 Jun 11, 2024

Copy link to clipboard

Copied

Perfil público M Torollo 

 

Sí, supongo que es eso. Pero como es la primera vez que lo veo no sabía lo que pasaba. 

Muchísimas gracias. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 13, 2024 Jun 13, 2024

Copy link to clipboard

Copied

This is not normal. And I can't imagine that it is waiting selection for the free collection. My nominated assets can be bought until Adobe selects them and puts them in the free collection. Then you can licence for free. 

Abambo_0-1718293265230.png

 

I suggest you contact Adobe contributor support on this. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 13, 2024 Jun 13, 2024

Copy link to clipboard

Copied

Muchas gracias, me pondré en contacto con ellos. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 13, 2024 Jun 13, 2024

Copy link to clipboard

Copied

LATEST

Keep us updated, this is the first time we see this.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines