Vector quality issues rejection reason

[Muhammad Nurhandika]

Hello, I'm a vector contributor and have been uploading a bunch of vector files before, but this is the first time my vector got rejected again and again, even after I re-check and re-ensure that I have been following the requirement, and even after being rejected, I follow and check the reason lists that Adobe gives.

Your file has one or more of these issues:

• Your vector file contains a raster/bitmap image, and vector files must not contain raster elements.
• Your JPEG preview file has been compressed too much, so textural problems have occurred in the file.
• Your JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels)
• You didn't use anti-aliasing when exporting your vector file to JPEG, so there are problems with lines on the JPEG file."

1. I've checked the file that was rejected, and it has no raster/bitmap image

2. I open my file in Photoshop, and it doesn't look compressed

3. I used to be used to 3000x2250 resolution, but to follow this rejection reason i changed mine to 5000x3750

4. I'm pretty sure I checked the box of anti-aliasing in the EPS option windows.

Can anyone let me know if there's something or a few things that I missed or didn't notice about my file? So I can keep adding files to my contributor pages again because this file has been accepted on other microstock platform.

I've attached one of my files that got rejected in EPS and JPG to view, there are a few file in the same format and layout like this just it has a different pattern/design.

[AlexBond]

Your artwork contains unnecessary and redundant brushes, graphic styles, and – possibly most importantly – objects ‘under the mask’ that extend out of the edge the artboard.

[Muhammad Nurhandika]

Hello, thank you for the answer. But, are you sure that is possibly the reason why my file is being rejected? Because it is not written in the rejection reason above.

And also, after i checking on my previous file, I have several approved files before that have brushes, graphic objects, and the object under the mask that exceeded the edge of the artboard already in the adobe market. Is this a new requirement? 

[AlexBond]

Forget about the text that comes with rejected files — it’s outdated, doesn’t make sense, and completely contradicts Adobe’s current vector file requirements. Honestly, that note is just Adobe messing with contributors’ heads and showing zero respect. That’s not normal, but clearly they don’t care.

The main thing is this: when preparing your files, you should follow the “Vector Do’s and Don’ts” guide:
https://helpx.adobe.com/stock/contributor/help/vector-requirements.html
It’s pretty straightforward — just go through the points and it’ll help you avoid most mistakes.

And yeah, there’s also an error in your file with “Artboard offset: (0,0) upper-left corner.” I won’t attach a screenshot, but check it — your coordinates are off.

[Muhammad Nurhandika]

Alright, got it. Thank you for the answer and instructions, hope I'm good after revisiting again do and don't guide.

And thank you for noticing the artboard offset. I didn't notice it before.

Have a good day!

[Nancy OShea]

When Adobe says, "Your file has one or more of these issues," that's a canned response they send to all vector Contributors. It's a generic refusal, not specific feedback. Take it with a grain of salt. 

[Muhammad Nurhandika]

Yes, I've also read somewhere here in the community that someone said the same thing about that is just a generic reason Adobe gave to all contributors. Thanks!

Have a good day!