Why is there a download in my profile, but the amount of the charge does not increase ??

[kiroIv]

Good day. Why is there a download in my profile, but the amount of the charge does not increase ??

[Abambo]

Hi,

If I understood your question well, you had a sale and your revenues did not increase accordingly?

I suggest to contact support by using the "contact us" link at the footer of the contributor page. Support is quite responsive. But please allow some time because of Christmas.