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Why is there a download in my profile, but the amount of the charge does not increase ??

New Here ,
Dec 22, 2018 Dec 22, 2018

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Good day. Why is there a download in my profile, but the amount of the charge does not increase ??

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Adobe Community Professional ,
Dec 22, 2018 Dec 22, 2018

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Hi,

If I understood your question well, you had a sale and your revenues did not increase accordingly?

I suggest to contact support by using the "contact us" link at the footer of the contributor page. Support is quite responsive. But please allow some time because of Christmas.

ABAMBO | Hard- and Software Engineer | Photographer

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