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Your account has a validation status issue. You should Contact us. Please help !!!

New Here ,
Dec 26, 2019 Dec 26, 2019

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What is wrong ? How can I validate and what to validate ?

 

 

Kind regards !

 

[Moderator changed topic from "Contributor critique" to "Contributors"]

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correct answers 1 Correct answer

Community Expert , Dec 26, 2019 Dec 26, 2019

You should do what the message says: contact Adobe... Account problems can only be solved by Adobe directly.

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Community Expert ,
Dec 26, 2019 Dec 26, 2019

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You should do what the message says: contact Adobe... Account problems can only be solved by Adobe directly.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jan 19, 2023 Jan 19, 2023

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I have same problems  and i get this email 

Since your account has appeared in the context of highly irregular sales activities, the account will remain blocked until further notice.

When you joined Adobe Stock as a Contributor you have accepted the Terms of Use. Please review the Terms of Use carefully and I’d like to call attention to section 8.1 Termination of accounts.

If you have any questions, or to update your case, simply respond to this email

Kind Regards,

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Community Expert ,
Jan 19, 2023 Jan 19, 2023

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Did you respond to the email?

Jill C., Forum Volunteer

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New Here ,
Jan 19, 2023 Jan 19, 2023

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Yes 

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New Here ,
Jan 19, 2023 Jan 19, 2023

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Did you have any solved ?

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Community Expert ,
Jan 19, 2023 Jan 19, 2023

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I've never had my account blocked for such an issue; however if you use the search box in this forum you'll see what other contributors have experienced and how it was resolved.

Jill C., Forum Volunteer

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New Here ,
Jan 19, 2023 Jan 19, 2023

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No one solved this !

 

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New Here ,
Jan 19, 2023 Jan 19, 2023

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Still have same problem

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Community Expert ,
Jan 19, 2023 Jan 19, 2023

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When did you send the email ?

Jill C., Forum Volunteer

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New Here ,
Jan 19, 2023 Jan 19, 2023

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A new emailed 

After reviewing your account, we've noticed some unusual events and/or transactions that are against our terms and submission guidelines. As a result, your account has been terminated.
You may find more details about our submission guidelines and terms at https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

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New Here ,
Jan 19, 2023 Jan 19, 2023

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3 Days ago

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New Here ,
Jul 09, 2023 Jul 09, 2023

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I have same problems1-7-2566 9-36-39.jpg

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Community Expert ,
Jul 09, 2023 Jul 09, 2023

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Same problem, same solution: use the “contact us”-link and contact Adobe contributor support. They answer by e-mail, so watch your spam folder. And do not expect an immediate answer. Adobe contributor support does not work on weekends and holidays, and depending on the number of messages, an answer can take time. Do not spam the system and wait for at least 14 days, before resubmitting your request.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jul 09, 2023 Jul 09, 2023

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Thank you for your suggestion. I have contacted several messages to contact us and hope to look into it from Adobe and resolve the issue. please help me

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Community Expert ,
Jul 09, 2023 Jul 09, 2023

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Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
1) Suspicious sales or refund activity.
2) Receipt of an official infringement complaint or "take down" notice from a 3rd party.
3) Suspected violation of Stock Contributor User Terms,
4) A technical problem that only Stock Support can fix.

Allow 10 business days for a reply. Stock Contributor Support: https://contributor.stock.adobe.com/contact

 

Adobe Stock owns the platform.  They don't like to terminate contributor accounts but they will if they have reason to believe you're putting their reputation or business at risk.

 

Best of luck.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jul 09, 2023 Jul 09, 2023

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LATEST
quote
Thank you for your suggestion. I have contacted several messages to contact us and hope to look into it from Adobe and resolve the issue. please help me
By @Aomeditor


You should not spam the system. Give Adobe a chance to answer. The forum here can't help. Solutions come from Adobe and only from Adobe.

ABAMBO | Hard- and Software Engineer | Photographer

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