Didn't get verification email for the Substance Painter's student license

[Guest]

I've tried to get the student license for Substance Painter, but it didn't work. At first I tried to fill the form with the email address that was used to create Adobe account, but it said I typed invalid UniqueID and asked me to correct errors before submitting the form. After changing account details and setting primary email to the alias of the first one I've used, I could successfuly send the form. The problem is I didn't get any email back. I've checked my inbox multiple times, there is no message neither in received nor spam. Proxmox mail gateway that my university uses to filter messages also doesn't show anything.

Submitting the form again displays error stating that UniqueID already exists. Is there any way to solve this? It seems to me that there is no button that would allow me to resend the email. I receive every other message that Adobe sends me, so it's not a problem of my email address.

[kglad]

you submit your school stuff before you purchase.

[Isabel283194289glx]

Same issue - have tried multiple times with different emails, checking folders, nothing.

[Matheus35735646exz6 · Accepted solution]

I found a solution! None of the solutions above worked for me, but I found my way in.
This is how I solved it:
1. Created a new Gmail account
2. Navigated to 'https://www.adobe.com/'
3. Log out of my Adobe account
4. Navigated to 'https://substance3d.adobe.com/education/'
5. Used my new Gmail account on Step 2.
6. Found Adobe's invite on my Spam folder

I hope y'all can replicate it!

[kglad]

thanks for that info @Matheus35735646exz6