Designer became slow when I plug in charge

[Ismail Mohamed]

Substance 3D Designer became slow when I plug in charge i've acer acer predator 300 helios

intel Core i7-9750H

GeForce GTX 1660 Ti

16GB DDR4

[Luca Giarrizzo]

Hello @Ismail Mohamed,

The slow performance may be a power management issue and thus related to your specific system.

I suggest checking the power management options in your OS settings, maybe an Power saver or Best battery life mode is in effect.

Feel free to let me know of what you find.

Best regards.

[Ismail Mohamed]

Hi @Luca Giarrizzo 

thank for replay but nothing change 

this gif show diffrent when pluggend and unplugeged

[Luca Giarrizzo]

Hello @Ismail Mohamed,

Thank you for these valuable additional details! I appreciate you taking the time to provide these images and GIF.

This is quite puzzling indeed. I will investigate further and let you know of what I find.

Thank you for your patience in the meantime.

[Ismail Mohamed]

Hello @Luca Giarrizzo 

Thank for you time and i hope you find a solution

have a nice day

[Ismail Mohamed · Accepted solution]

Hello @Luca Giarrizzo 

I found where problem is in nvidia geforce experience

there is a whisper mode when i turned it off it designer work fine

Thank for you time and Have a nice day

[Luca Giarrizzo]

Hello Ismail,

Good catch! Indeed it appears Whisper mode will slow down the GPU's performance for noise reduction purposes when enabled.

This is great information for troubleshooting similar reports from other users in the future.

Thank you for following up on this issue!

Best regards.