Support?

[Sergej24330100evqh]

We spend > $30K on licenses annually. Adobe is a 230 BIllion dollar company. Support is unable to answer simple questions. Agents keep forwarding to other agents. Calls get hung up after 15 minutes on hold. 

Can someone from Adobe please reach out. Thanks.

[Bani Verma]

Hi there, 

Sorry to hear that you are having trouble getting help, could you please share some more details of the issue you are facing so that we can assist you better. 

^BS

[Sergej24330100evqh]

A user - who is also part of our team license (60+ Adobe CC licenses) - purchased an additional annual license to Substance 3D Texturing  ($238.02), but does not have access to it. not do I see it in my admin portal under that user.