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HELP ! Substance painter Lag

New Here ,
Mar 06, 2025 Mar 06, 2025

I have had this problem for a year now. 

The substance painter in my home is slow and lags 10-30 seconds when it completes any action (change layer, move object, paint, any simple action). It is not a hardware problem. I have a Nvidia 4070 GPU, 32g of DDR4 ram and an intel i7 12700K which has never had any problems (never with maya, unreal, etc., even with heavy files) except with with substance painter. The every file lags even if it is small or large. I contacted Adobe customer support 4+ times, and they always tell me to remove my VPN, and update my drivers which dont work. My drivers are already updated and it still lags.  I also uninstalled and reinstalled substance painter, which didn't work either. I went into settings and increased the RAM cache, which worked for a bit but then slows down quickly. The files are not corrupted as I have tried them on other people's and school computers and they work normally, even when these computers have worse specs than me.

summary: substance painter is lagging and all my drivers are updated. please do not ask me to update my drivers again. No one has been able to help me in the past year and I am struggling to complete basic homework for school.

Bug Unresolved
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