Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Can't import Substance Painter assets

New Here ,
Oct 08, 2022 Oct 08, 2022

I'm trying to import several .sbsar assets to my library, but regardless of importing them as alpha, basematerial, filter, generator, procedural, or texture, I get the "[Resource Import] ... cannot be imported as..." error. I feel like I'm doing something wrong, but there aren't any clear instructions on how to import these assets.

 

This is one of the several assets. They're all stitches and seams like this one.
https://substance3d.adobe.com/assets/allassets/428ec3393f0d1d58f556c304a467427d008a530e?assetType=su...

 

Substnace Painter 7.4.3

Windows 10 21H1

TOPICS
Import & Export
9.7K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 08, 2022 Oct 08, 2022

Either download them direct into your library shelf folder on your PC or, as I do, have a separate folder and point to it in Substance Painter > Settings >Library locations

davescm_0-1665263972165.png

Dave

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 09, 2022 Oct 09, 2022

I tried dragging and dropping them into the library folder, but they still don't show up in the application. In the attached images, you can see both the cotton pinpoint material and etched metal in both the folder and the application, but the double top stitched seam still won't import.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 09, 2022 Oct 09, 2022

Hi

I'm not sure what to suggest. To test it, I've just downloaded Double Top Stitched Seam into my library shelf folder under Materials and it shows up straight away when I filter on' Fabric'

2022-10-09_21-36-24.jpg

 

Dave

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 10, 2022 Oct 10, 2022

Hi,

Would you mind sharing a log (go to help>export a log...)

Thank you,

Geoffroy

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 27, 2025 Oct 27, 2025
LATEST

When you work with a share shelf, Painter created a temporary file named "_lock" to avoid conflict with other artists on the same shelf. To fix this pbm, you have to delete this temporary file _lock in your shelf library : 

In my exemple : 

tiphaine_4254_0-1761592267104.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines