Can't open project file | Failed to open projectsettings.ini

[markom80824300]

Hi, I seem to have a corrupt file, I didn't get any errors while saving last night, this morning when trying to open the file I get the error message.

After searching the forums it seems that usually you guys asked for the project file and log file.

I wanted to see if you'd be able to recover any of the work.

log file and screenshot of the error are attached. I can also privately send the project file.

Thank you

[markom80824300]

For some evry strange reason the forum does not allow me to upload the log so here's a link to it: https://drive.google.com/file/d/1ybR2m-SYmWwIbZ7AA4meqQeHz_5nuDm8/view?usp=sharing

[Akshay24786191kc7p]

Hii,

I am facing same issue. Did you find any solution?

[markom80824300]

Unfortunately no, I had to go back to a previous version and I lost a lot of work. 

[GeoffroySC]

Hi,

Could you share a log? 

Thank you

[Akshay24786191kc7p]

When I am openinig my project. It's showing faild to open projectsetting.ini .

[Metal2Mesh]

I have this same problem too, seems to happen it (multiple) files I stored on my NAS and when going back to them it seems to corupt the ini in the file.

[markom80824300]

Unfortunately, I never got to open the files and I had to go back to the last backup version...

[Cyril Dellenbach]

Hi @Metal2Mesh,

Unfortunately you're right, saving directly on a NAS can corrupt the substance files. This is a known issue and we are working on it, but in the meantime, I'd advise you to save the project localy before moving it into the NAS.

Best regards,

[Metal2Mesh]

It was saved locally and then sent to NAS as a backup and this morning later transfered back to my local drive. I needed old version cause when i added the the mesh it blew out a paint mask. and tried 2 different files and they were corrupted.

[Cyril Dellenbach]

Hmmm, I'll definitely bring this up to the team. Thank you for reporting and sorry for the inconveniences.

[Niko5E9D]

I saved it localy and it still ended up with same issue. I did not move file anywhere, last update seems to be bugging up hard losing work is kinda getting old.

[prasanta32286547y5p5]

[prasanta32286547y5p5]

I am useing steamedition but same issue for my SPP file.........!

[alea_1926]

Its April 2025, and I just lost a full day of work because this problem still exists. I'm just wondering why it hasn't been fixed in 2 years. Extremely frustrating and a complete waste of my time using this software.

[IAH-1]

Same problem today. Was a 9GB file, just locally saved! Have to go back now 😞

[Soham Rege]

HI. I'm Soham Rege. My email address is sohamr.sr@gmail.com. Even I'm having the same problem with Substance Painter for months now. It shows failed to load projectsettings.ini. It doesn't even allow me to use Substance Painter at all. Please help me. 

[UK TV Professional]

Hi all,

I've just had the "Failed to open projectsettings.ini" crash.  Is there no fix for this?  What was the outcome?

[alea_1926]

Its nearly a year later now, and apparently after working on the problem for 2 years, they either still haven't figured it out or have just given up.