Can't open project file | Failed to open projectsettings.ini

Forum|Forum|4 years ago
December 8, 2021
7 replies
9264 views

Hi, I seem to have a corrupt file, I didn't get any errors while saving last night, this morning when trying to open the file I get the error message.

After searching the forums it seems that usually you guys asked for the project file and log file.

I wanted to see if you'd be able to recover any of the work.

log file and screenshot of the error are attached. I can also privately send the project file.

Thank you

Bugs & Crashes

UK TV Professional

Inspiring

Hi all,

I've just had the "Failed to open projectsettings.ini" crash. Is there no fix for this? What was the outcome?

Simon.Is it STILL broken?

A

alea_1926

Participant

Its nearly a year later now, and apparently after working on the problem for 2 years, they either still haven't figured it out or have just given up.

S

Soham Rege

Participant

HI. I'm Soham Rege. My email address is sohamr.sr@gmail.com. Even I'm having the same problem with Substance Painter for months now. It shows failed to load projectsettings.ini. It doesn't even allow me to use Substance Painter at all. Please help me.

IAH-1

Known Participant

Same problem today. Was a 9GB file, just locally saved! Have to go back now 😞

M

Metal2Mesh

Known Participant

I have this same problem too, seems to happen it (multiple) files I stored on my NAS and when going back to them it seems to corupt the ini in the file.

Cyril Dellenbach

Community Manager

Hi @Metal2Mesh,

Unfortunately you're right, saving directly on a NAS can corrupt the substance files. This is a known issue and we are working on it, but in the meantime, I'd advise you to save the project localy before moving it into the NAS.

Best regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

Cyril Dellenbach

Community Manager

It was saved locally and then sent to NAS as a backup and this morning later transfered back to my local drive. I needed old version cause when i added the the mesh it blew out a paint mask. and tried 2 different files and they were corrupted.

Hmmm, I'll definitely bring this up to the team. Thank you for reporting and sorry for the inconveniences.

Cyril Dellenbach (Micro) | QA Support Artist | Adobe