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Exporting maps, normal only export stich, no fabric material on it nor diffuse

Community Beginner ,
Oct 04, 2023 Oct 04, 2023

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Hi, I am receiving error when trying to export these simple textures I made to trousers.

I cannot seem to find solution to this log warning:

 

[MapExporter] The input map 'User1' needed by the map 'pantsvamprie_Material.001_Normal' of the texture set 'Material.001' isn't available because: 'User1' channel is missing in your texture set.

 

I see its relared to normal map, I use pre-made materials I purchased.

The normal map exports just stiches, but not the fabric material used in this set up. The specular and diffuse are being exported only for stiching, but lacks that fabric pattern as well and color. 

 

What should I be looking at to sort it ? Thank you!

 

annag3041757_0-1696406870862.png

 

1.PNG

 

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correct answers 1 Correct answer

Adobe Employee , Oct 04, 2023 Oct 04, 2023

Hi @jane-e,

 

Don't worry, this is indeed the right community, thanks a lot! 

 

To answer your question @annag3041757, the material you built seems to require a User map in order for the Normal to work properly. Therefore, go to the Texture Set Settings panel and add the User1 map.

 

CyrilDellenbach_0-1696429154556.png

 

This should solve your issue.

 

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Community Expert ,
Oct 04, 2023 Oct 04, 2023

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@annag3041757 

 

Is this Substance? We can move your post from Using the Community. I'm going to try Substance Designer, but they'll know where to move it if I'm wrong,

 

Jane

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Community Beginner ,
Oct 04, 2023 Oct 04, 2023

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Hey! It is Substance, If I posted in the wrong place I apologize. 🙂 thank you for kind assistance!

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Community Expert ,
Oct 04, 2023 Oct 04, 2023

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@annag3041757 

The Using the Community forum is for questions about the forums. There are seven Substance forums. Did I guess right with "Painter" or does it need to be moved again?

janee_0-1696424805586.png

 

Jane

 

 

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Adobe Employee ,
Oct 04, 2023 Oct 04, 2023

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Hi @jane-e,

 

Don't worry, this is indeed the right community, thanks a lot! 

 

To answer your question @annag3041757, the material you built seems to require a User map in order for the Normal to work properly. Therefore, go to the Texture Set Settings panel and add the User1 map.

 

CyrilDellenbach_0-1696429154556.png

 

This should solve your issue.

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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Community Beginner ,
Oct 04, 2023 Oct 04, 2023

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Hi Cyril Dellenbach, thank you very much, that sorted out an error issue. No more appearing 🙂

 

Best regsrds, annag 

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