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Having new problems with creating masks from alphas.

Community Beginner ,
Mar 18, 2024 Mar 18, 2024

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I am having a problem with creating masks from an alpha. I used to simply drag the apha onto the mesh and set it to 'mask' and it would work fine but now(possibly since an update) when i set it to mask, the cropping and size is really bad and unusable whereas when i set it to base color its fine. any help would be much appreaciated, thanks.

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correct answers 2 Correct answers

Community Beginner , Mar 18, 2024 Mar 18, 2024

Hi, its version 9.1.0. Here's a recording

Animation.gif

 

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Adobe Employee , Mar 19, 2024 Mar 19, 2024

Thanks for details.

 

This is indeed the bug I was talking about. It should be solved in current release. Can you update the application?

 

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Adobe Employee ,
Mar 18, 2024 Mar 18, 2024

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Hi @default2ug9ps3p7brq,

 

Thanks for the message.

 

We had a previous update with a resembling issue, but it should be solved in current release.

 

Place decal image.gif

 

Could you let me know which Painter's version you're using and maybe send a gif/video of the problem?

 

 

That being said, you can edit/move the Warp projection at anytime using the icons above the viewport.

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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Community Beginner ,
Mar 18, 2024 Mar 18, 2024

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Hi, its version 9.1.0. Here's a recording

Animation.gif

 

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Adobe Employee ,
Mar 19, 2024 Mar 19, 2024

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Thanks for details.

 

This is indeed the bug I was talking about. It should be solved in current release. Can you update the application?

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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Community Beginner ,
Mar 19, 2024 Mar 19, 2024

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Hi thanks, that seems to have sorted it!

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