• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Problem exporting maps

New Here ,
Sep 24, 2022 Sep 24, 2022

Copy link to clipboard

Copied

Hi, 

I'm new to Adobe 3D Substance Painter, and I ran into a problem while exporting maps to PNG files. 

I started a project by baking textures (normal, curvature, and height) from high poly mesh to low poly mesh. The baking seemed to be ok. However, when I exported the maps, only the normal map was ok, and the other ones were completely blank. Could someone help me fix this issue? I tried to reinstall the program but it didn't help. See screenshots below for the work flow: 

Teemu26271376rc08_7-1664038997286.pngTeemu26271376rc08_8-1664039009765.pngTeemu26271376rc08_9-1664039026771.pngTeemu26271376rc08_10-1664039043326.pngTeemu26271376rc08_11-1664039059147.png

Here are the properties before exporting:

Teemu26271376rc08_12-1664039113999.png

Teemu26271376rc08_13-1664039126207.pngTeemu26271376rc08_14-1664039136805.pngTeemu26271376rc08_15-1664039150802.png

 

The end result:

Teemu26271376rc08_16-1664039159356.png

Here's the log file:

Teemu26271376rc08_17-1664039167704.png

Thanks, 

Teemu R

TOPICS
Import & Export

Views

105

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 24, 2022 Sep 24, 2022

Hi

From your screenshots you have not yet added anything (materials or painting) to the other channels that you are exporting i.e the layers panel is empty. Therefore the Base, Roughness, Height and Metal channels are blank. The Normal channel has information because you have baked high poly detail onto the low poly surface.

 

Dave

Likes

Translate

Translate
Community Expert ,
Sep 24, 2022 Sep 24, 2022

Copy link to clipboard

Copied

Hi

From your screenshots you have not yet added anything (materials or painting) to the other channels that you are exporting i.e the layers panel is empty. Therefore the Base, Roughness, Height and Metal channels are blank. The Normal channel has information because you have baked high poly detail onto the low poly surface.

 

Dave

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 24, 2022 Sep 24, 2022

Copy link to clipboard

Copied

LATEST

Hi Dave, 

 

thank you so much, that works. Now I can start exploring this for real... 

Have a nice day!

Teemu

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources