Screen recording dialogue box

[Raquel2698915410oy]

I just got the newest version of substance painter (9.1.1) and i'm having trouble with the screen recording option.

I have a mac and it says that I have to allow substance painter access to the screen recording option. However, it just simply does not register. Which does not allow me to start the early baking process...

I have restarted my computer, gave it access multime times, I have restarted the program multime times as well. But still the problem persists. 

Does anyone know how i could be able to fix this??

[Cyril Dellenbach]

Hello @Raquel2698915410oy,

Thanks for the message.

Unfortunately, I wasn't able to reproduce the issue on my end. Just to be clear, you're receiving the log warning "Screen recording is required..." every time you open the application, regardless of your Mac settings?

I'm convinced this is due to some Mac security parameter we don't think about. I'll check with the team if someone has a lead.

Regards,