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I'm having an issue with this model - I've baked all maps in Substance, and the maps are looking fine in the texture set list, but when I export I only get blank image files with no details at all. (I didn't experience this with other models yesterday and I don't think I changed any settings, but I'm a new user so it's possible!)
The error log is attached - thanks so much for any suggestions!
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Hello @sophiebk,
Thanks for the message!
What bitmaps where you trying to export? Most of the maps baked are usually not exported. If you want to export only the mesh maps, there is a ready-made export preset for this:
If you were using another export preset, there are a lot of chances you exported a base color, a roughness, a metalness and a normal map. Except for the normal map, all of these maps depends on what's in the layers window and not the baked mesh maps. Therefore, if nothing
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Hello @sophiebk,
Thanks for the message!
What bitmaps where you trying to export? Most of the maps baked are usually not exported. If you want to export only the mesh maps, there is a ready-made export preset for this:
If you were using another export preset, there are a lot of chances you exported a base color, a roughness, a metalness and a normal map. Except for the normal map, all of these maps depends on what's in the layers window and not the baked mesh maps. Therefore, if nothing is in the layers window, it is perfectly normal to have blanks exported maps.
Tell me if you need anymore guidance,
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It did turn out to be the export preset, and I was able to get the mesh maps by switching - thanks so much Cyril!
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