• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Textures look fine in Substance but are blank on export

Community Beginner ,
Apr 18, 2023 Apr 18, 2023

Copy link to clipboard

Copied

Substance.jpgexpand image

 

 

I'm having an issue with this model - I've baked all maps in Substance, and the maps are looking fine in the texture set list, but when I export I only get blank image files with no details at all. (I didn't experience this with other models yesterday and I don't think I changed any settings, but I'm a new user so it's possible!)

The error log is attached - thanks so much for any suggestions!

TOPICS
Baking , Bugs & Crashes , Discussion

Views

4.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Apr 19, 2023 Apr 19, 2023

Hello @sophiebk,

 

Thanks for the message!

 

What bitmaps where you trying to export? Most of the maps baked are usually not exported. If you want to export only the mesh maps, there is a ready-made export preset for this:

 

Mesh maps preset.pngexpand image

 

If you were using another export preset, there are a lot of chances you exported a base color, a roughness, a metalness and a normal map. Except for the normal map, all of these maps depends on what's in the layers window and not the baked mesh maps. Therefore, if nothing

...

Votes

Translate

Translate
Adobe Employee ,
Apr 19, 2023 Apr 19, 2023

Copy link to clipboard

Copied

Hello @sophiebk,

 

Thanks for the message!

 

What bitmaps where you trying to export? Most of the maps baked are usually not exported. If you want to export only the mesh maps, there is a ready-made export preset for this:

 

Mesh maps preset.pngexpand image

 

If you were using another export preset, there are a lot of chances you exported a base color, a roughness, a metalness and a normal map. Except for the normal map, all of these maps depends on what's in the layers window and not the baked mesh maps. Therefore, if nothing is in the layers window, it is perfectly normal to have blanks exported maps.

 

Tell me if you need anymore guidance, 

 

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 19, 2023 Apr 19, 2023

Copy link to clipboard

Copied

LATEST

It did turn out to be the export preset, and I was able to get the mesh maps by switching - thanks so much Cyril!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources