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We can't verify your subscription status

New Here ,
Jul 20, 2021 Jul 20, 2021

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Hi, 

We can't verify your subscription status 

We chek al steps from your site Cannot verify subscription status in offline mode (adobe.com)

and the massagr still apearAdobe_fix.PNG

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Bugs & Crashes, Discussion

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Adobe Community Professional ,
Jul 20, 2021 Jul 20, 2021

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Can you try this, it worked for me when I got that message when I first used the Adobe versions:

1.Go to the Adobe CC desktop app and sign out of your account

2. In the desktop app check for updates (the app itself may update)

3. Sign back into your account

4. Try opening Painter from the start menu

 

After that I was succesful and can open painter from the start menu and the desktop app

 

Dave

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