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2

Adobe Substance 3D add-on for Blender not working

New Here ,
Jan 03, 2023 Jan 03, 2023

I have been using the blender add-on integration tools to load the adobe Substance materials in my 3D files. But now I have a new laptop (macbook pro) and when I try to install the same add-on and integration tools it does not work anymore. I get an error trying to install the add-on and all the materials I try to apply are shown as black.

 

Hopefully there is someone that can help me. I already tried unintalling and re-installing the addon multiple times.

 

My hardware and software is up to date:

Blender version is up to date: 3.4.0

Macbook Pro: Ventura 13.0.1

 

I get this error: 

Scherm­afbeelding 2023-01-03 om 20.13.18.png

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Blender
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correct answers 1 Correct answer

Adobe Employee , Dec 06, 2023 Dec 06, 2023

I have sent an invite. Please expect an email from the Adobe pre-release program soon. 

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replies 118 Replies 118
Community Beginner ,
Jan 09, 2023 Jan 09, 2023

Same I have the same problem. When ever I try to upload the Substance 3D Intergration Tools it gives me an error.

 

Hardware and system specifics.

Macbook Pro 2017

Blender Version 3.4.1

MacOS Version Ventura 13.1

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Adobe Employee ,
Jan 10, 2023 Jan 10, 2023

Hi,

 

This issue is specific to Blender 3.4. We are aware of it and are working on fixing it. Please stay tuned.

 

Thanks! 

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New Here ,
Jan 12, 2023 Jan 12, 2023

Allright, thanks for letting me know.
Any idea how long the fix might take? Days, weeks, month?

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Adobe Employee ,
Jan 12, 2023 Jan 12, 2023

It is a little hard to give an exact date, but we are actively working on it. Thanks for your patience.

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New Here ,
Mar 08, 2023 Mar 08, 2023

Hello,

I have the exact same problem here on MacOS Ventura 13.2.1 with the Substance 3D Integration Tools on Blender 3.4.1. Has the problem still not been fixed?

Thanks

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Adobe Employee ,
Mar 09, 2023 Mar 09, 2023

Hi @Clément22277929in8c , we're still working on this particular issue and hope to have a fix available to you soon.

In the mean time, could you try to manually delete the Substance3DIntegrationTools tools folder from:  /Users/(username)/Library/Application Support/Adobe/ 

After doing so, re-start Blender 3.4, go to the add-on perferences and re-install the integration tools. If you see the error message again but do see your preferenes section populated, try to use the Load button on the Susbtance 3D panel anyways and let us know if .sbsar files can be loaded.

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New Here ,
Mar 09, 2023 Mar 09, 2023

Hello, thank you for your answer. I tried what you asked but it still isn't working.

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New Here ,
May 03, 2023 May 03, 2023

Hello.
Does this problem has been solved since March? It's the same with blender 3.5. The links between the nodes are not made.
Alexis S

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New Here ,
Jul 17, 2023 Jul 17, 2023

Any updates on this? It looks like the problem has not been solved yet.

When can we expect this to be solved? It is taking a long while now and I really want to use it

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Participant ,
Jul 19, 2023 Jul 19, 2023

Hi,

We are currently held up due to the need to implement a brand new build system for signing the plugin binaries and publishing it on our website. We are actively working on this task, and we hope to have something ready by the end of August.

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New Here ,
Nov 19, 2023 Nov 19, 2023

Not working with Blender 4.0. 

Charles5FBC_0-1700408852216.png

 

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Adobe Employee ,
Nov 21, 2023 Nov 21, 2023

Thank you for bringing this to our attention. We are aware of the issue and are actively working on a resolution. We hope to have an update soon. Meanwhile, we are excited to announce the release of our latest Substance Addon 2.0, available here: https://www.adobeprerelease.com/beta/3DF9B9CB-7B2C-4B54-E279-86F9A93E82CD. We will be updating this page with new builds as soon as the current issue is resolved.

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Community Beginner ,
Nov 27, 2023 Nov 27, 2023

it says Access Denied

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Adobe Employee ,
Nov 27, 2023 Nov 27, 2023

I'm currently checking with our internal team on this. Could you share your email address, so I can add you manually for now? 

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Community Beginner ,
Nov 27, 2023 Nov 27, 2023

kolobast@gmail.com , thank you in advance

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Community Beginner ,
Nov 27, 2023 Nov 27, 2023

Traceback (most recent call last):
File "/Applications/Blender.app/Contents/Resources/4.0/scripts/modules/addon_utils.py", line 401, in enable
mod.register()
File "/Users/***/Library/Application Support/Blender/4.0/scripts/addons/Substance3DInBlender/__init__.py", line 210, in register
register_class(_cls)
ValueError: validating class:: 'REGISTER' not found in ('SEARCH_ON_KEY_PRESS')

 
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Adobe Employee ,
Nov 27, 2023 Nov 27, 2023

Hi @Vadim33877496cnug  and @Charles5FBC , the pluggin version 2.0 is currently working with Blender 3.0 - 3.6, but it is not yet compatible with Blender 4.0. We are releasing an update as soon as possible for this. 

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Community Beginner ,
Nov 27, 2023 Nov 27, 2023

where can i download the lastest version of this plugin?

I'm pc user and when I'm trying to install the tools, the same problem popped up. 
here is the version I used :

blender 3.6.1

adobe substance 3d addons for blender 1.0.2

integration tools 1.4.5

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Adobe Employee ,
Nov 28, 2023 Nov 28, 2023

Hi @TTYUE27114667g520 , the latest version of the plugin can be downloading from our prerelease page here:
https://www.adobeprerelease.com/beta/3DF9B9CB-7B2C-4B54-E279-86F9A93E82CD

In case you have any trouble accessing, you can comment with your email and we can add you manually.

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Community Beginner ,
Nov 28, 2023 Nov 28, 2023

@Aldo_3D yes, it says access denied.

this is my email : ttyue2604@gmail.com

Thank you.

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Adobe Employee ,
Nov 28, 2023 Nov 28, 2023

I have added you, so please expect an invite from us soon! 

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Community Beginner ,
Nov 28, 2023 Nov 28, 2023

sorry, I still have this problem.Snipaste_2023-11-29_11-34-18.png

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Community Beginner ,
Nov 28, 2023 Nov 28, 2023

oh it's ok when I restart the software!

Thank you again.

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Adobe Employee ,
Nov 29, 2023 Nov 29, 2023

Glad to hear that worked for you! A restart is some times when removing and reinstalling the add-on as files may remain cached.

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