blender wont accept tool

[Alex256081331186]

Got the substance addon on but wont take the tool at all. Yes there both up to date and yes blender is up todate. Also your support has been god awful everytime it has been sent to the wrong team and after they sent me to another one thet just end up ignoring me and hang up... this has happen 5 times

[Ged_Traynor]

Moving thread to the Substance 3D Painter forum from Using the Community

[davescm]

Hi

I've moved your post to the specific forum for Substance Plug ins.

I've been using the Blender plug in for some time but just uninstalled it to try the latest version with Blender 3.2.2. It installed without issues.

Taking this step by step

1. Can you confirm the exact version of Blender and your operating system (I used v3.2.2 on Windows 10)

2. Can you confirm the exact zip files you downloaded
Blender add on is Substance3DInBlender-0.9.1.zip
Integration tools is Substance3DIntegrationTools-1.4.3-Windows.zip

Assuming your versions are the same as above can you go through these steps and say at which point it fails

1. In Blender select Edit and then Preference

2. In the Preferences window, select Add-ons and click the “Install” button

3. Navigate to the Substance3DInBlender zip file (don't unzip it)

4. Select the Substance3DInBlender zip file and click the “Install Add-on” button

5. In the Add-ons section, select the checkbox to enable the Add-on

That should have the basic add on in place so now you need to install the integration tools

6. Still in the add on Window under Preferences for the 3D add on click on Install Tools

7. Navigate to the Substance3DIntegrationTools  zip and click OK

That should have installed both tools and you will see a list of default options.

To check the installation Select Blender's 'Shading' workspace and in the node editor window press 'N' and you should see the Substance 3D tab at the right edge of the Window.

Dave

[Alex256081331186]

Yes as i said everything is up todate they was reinstalled all of it. An yes i done all that the addon is on but when i go to "imstall from disk" and pick the tool it does nothing

[davescm]

So, if I read your reply correctly

Your versions of Blender, Windows, and the two Substance zip files are the same as mine.

You get through steps 1 - 5 OK. But when you carry out step 6 you don't see a dialogue that allows you to navigate to the Substance Integration zip file?

Or can you get to the zip file but after clicking on it you don't see the dialogue below:

Dave

[Alex256081331186]

 all it does is show that even if i try to install the tool

[davescm]

On clicking on Install from Disk is there a file navigation dialogue or just nothing?

Dave

[Alex256081331186]

do you mean will it let me go trhough my files? If so yes and ill go pick the tool but after i confirm the install nothing happens other than that no nothing else happens

[davescm · Accepted solution]

Ok

Can you try this :

1. Remove the add on and close Blender

2. Press the Windows key +R and type appdata into the search bar

3. Navigate to Roaming > Adobe and if you see a folder called Substance3DIntegrationTools  delete it.

Restart your PC, open Blender and try the installation steps in my previous post again

Dave

[Alex256081331186]

if i dont see Substance3DIntegrationTools should i still go ahead and restart?

[davescm]

I would yes - that way your PC is coming at this fresh and you know nothing is left open from teh last attempt

Dave

[Alex256081331186]

hey it just asked for access and now it works sweet thanks

[davescm]

You're welcome - glad it now works for you - enjoy

Dave

[Alex256081331186]

 like ill get here and click install btu after that nothing happens

[Shwetha2294297372w1]

Just wanted to check if you are still having issues. 

Thanks!

[Alex256081331186]

ive also reinstalled the addons just in case too but still nothing

[Alex256081331186]

also i have windows 10 too

[terry31781212rre9]

For those who are still having problems with the substance integration tool,  I was having massive issues too, until this thread. I followed it and it didn't work for me at first, then I tried importing the zip file from the download folder and now everything is working. Blender3.6. Many Thanks

[Shwetha23063442qtvs]

Great to hear that the plugin is working for you.