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SP AddOn for Blender doesnt load toolkit

Community Beginner ,
Jan 03, 2025 Jan 03, 2025

Hi,

 

Using Blender 4.3.0 on a Win11 machine. Never had any problems before with installing add ons. Tried installing according to the manual, as all add ons previous. But when installning SP Add On the toolkit doesnt work, it doesnt show up. See attached image. When installing the Integretion tool it shows an error. See attached image. Ive triple checked and it is the correct version etc. What to do?

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correct answers 1 Correct answer

Adobe Employee , Feb 07, 2025 Feb 07, 2025

Hi @Jandersson22 , thanks for that, I see the issue now: "wmic is not recognized as an internal or external command". Occasionally Windows installs will not include WMIC (Windows Management Instrumentation Command-line), which is necessary in this case. Here is how you can fix this manually:

  • Go to Settings - System - Optional features
  • Select "view features" then select " Add Option feature"
  • This will bring up a new window, scroll down the list to find WMIC, tick the checkbox, then press next,
...
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Community Beginner ,
Jan 03, 2025 Jan 03, 2025

Skärmbild 2025-01-03 220903.png

Attached wrong image above. 🙂 Here is a view of the toolkit.

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Community Beginner ,
Jan 07, 2025 Jan 07, 2025

No one? Really?

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Adobe Employee ,
Jan 08, 2025 Jan 08, 2025

Hi, thank you for reporting this issue.

The latest version of Blender has caused a compatibility issue with our plugin. We are currently working on a fix and will roll it out very soon.

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Community Beginner ,
Jan 17, 2025 Jan 17, 2025

Thank you for your reply mate! Do you have any time frame on when its rolling out?

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Community Beginner ,
Jan 17, 2025 Jan 17, 2025

Just saw the addon was updated to 2.2.0. Still get the same error when installing the Integration tool however. See attached image.

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Adobe Employee ,
Jan 27, 2025 Jan 27, 2025

Thank you for testing the latest plugin. We've logged the issue on our end and will look into this soon.

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Adobe Employee ,
Jan 27, 2025 Jan 27, 2025

Hi @Jandersson22 , could you share a screenshot of the system console when you encounter the issue? Blender's status messages do not provide enough info unfortunately.

 

On Windows, you can open the system console from Blender by navigating to Windows > Toggle system console. A new black window should appear alongside blender. Then simply go though the steps that leads to the error and share that screenshot here.

Best,
Aldo

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Community Beginner ,
Feb 06, 2025 Feb 06, 2025

Hi,

 

Sorry for late reply. Have been on vacation. 

Ok, so i tried installing it again, see screenshot. From there the line says "Substance 3D in Blender: ERROR - TRACEBACK:", that's where i am trying to uninstall the integration tool, wich does not work either.

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Adobe Employee ,
Feb 07, 2025 Feb 07, 2025

Hi @Jandersson22 , thanks for that, I see the issue now: "wmic is not recognized as an internal or external command". Occasionally Windows installs will not include WMIC (Windows Management Instrumentation Command-line), which is necessary in this case. Here is how you can fix this manually:

  • Go to Settings - System - Optional features
  • Select "view features" then select " Add Option feature"
  • This will bring up a new window, scroll down the list to find WMIC, tick the checkbox, then press next, in the next window press Add.
  • You should now to be taken to a new window which shows the progress of the WMIC install under recent actions.

Note this will take a while to download, about 15 - 20 mins for some users. After this reset your computer and should be fine, when you click on the load in the substance tab, the file browser window should now display.

If that does not work, you may also need to define WMIC in your system environment variables: https://www.thewindowsclub.com/wmic-is-not-recognized-as-an-internal-or-external-command

Best,
Aldo

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Community Beginner ,
Feb 08, 2025 Feb 08, 2025
LATEST

Thank you so much @Aldo_3D ! Great support. It now works. Solved question for future members looking for a fix.

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