No difference between rendering settings - Med, high or Ultra - wtf??

[stevestrauch]

Hey community,

I have an image I need to render for a client delivery by tomorrow.  I rendered the first one mistakenly at the medium quality setting.  It rendered fast, but the quality was poor.  I re-rendered at high, which took much longer, but the quality was the same!  I went for broke and rendered at "ultra", and yet again, the image was the same size and dpi.  They're all the same!  What's up with this??  Worst of all, I have to pay $49 a month for this?!  I starting to give up on Adobe.  This is simply poor software.  Seriously poor.

The "Ultra" version has small (yet noticeable) specks in the image.  I can't show this to a client, it's unusable.  

Is there a way to up the resolution besides using the drop down settings?  Dimensions offered that, at least...I've included images.

If anyone knows how to improve the imagery, I would appreciate any tips.

[DavidLloydImageworks · Accepted solution]

If I understand your issue correctly, you need to set your output resolution in your camera properties. You can set it quite high. 

The render preset for high, ultra, etc. controls the number of samples. Also, make sure that you set resolution to "full" in the render panel. 

[stevestrauch]

thank you @DavidLloydImageworks .  That did it. Much appreciated!