Unable to add a model to an existing scene

[raymonda71404098]

Big problem has just appeared. I am unable to add another model to an existing scene. Previously I could add as much models as I needed but now when I go to add a model it closes the existing one ! Very strange . I need this addressed ASAP.

[raymonda71404098]

Scrrenshot of the message I get when trying to import another Stager model into a scene.

[DavidLloydImageworks]

As much as Stager frustrated the hell out of me, I don't think that we have ever been able to import another stager scene file onto a stager scene file (at least not on a Mac). I believe that you can only export the model (like an .obj) or add the model to the library... You may be able to copy and paste, but I don't remember and of course stager will not allow you to have more than one scene open at a time.

[raymonda71404098]

Well Don't know about Mac OS but we could do it it Windows no problem. Prior to this debacle. Did it all the time with my multi model scenes. My workflow was as follows, Paint /Texture a, specific model in Painter, (after unwrapping in 3 Ds Max) then once that model is finished send to Stager, where I would save it as a SSG  (Stager Model) then once all models were complete using that same workflow   each model was taken into my base Stager Scene and they came in all ready textured because I exported the model from Painter to Stager.  Now it seems something has changed. Its about time someone from Tech support gave me /Us a heads up on the problem. This service is simply not good enough especially when I am paying a subscription. 

Sent from my Huawei phone

[DavidLloydImageworks]

I agree, for the amount of money we are paying on top of the regular CC, I am astonished by the lack of response.

[mikaelk32699461]

I have the same issue suddenly. Not any help but there seems to be a new issue that just happened.

[JMathews]

Thanks for reporting this bug!  I've filed with the team and seeing if we can get a quick fix out for you all.

[Benoit15C2]

Hi,
You mentionned an updated version with the patch to import object to the latest version for December 13th. Any updates on this?
Thanks
Benoit

[fredericd81291465]

i am waiting for the update also, this big problem is sooo disturbing and i had to reinstall first version of Stager. 

[JMathews · Accepted solution]

Thank you for reporting the issue!  We have resolved this and it will be fixed in our next available bug patch (planned for December 13).

[raymonda71404098]

Excellent, Great news.  Love using Painter / Stager in tandem.  We'll Done. 

[fredericd81291465]

Hi Raymonda71404098, same problem on my side too so i uninstalled this version 1.1.0 and installed  old version 1.0.2 with Creative Cloud Desktop

[raymonda71404098]

Thanks for that extra info. It has been sorted by the development team and
will be included it the next update [ 13 th Dec ]