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Premiere Team Project Won't Stop Duplicating

Nouveau ici ,
Apr 14, 2023 Apr 14, 2023

23.0.0 Build 63 - Mac osMonterey 12.5 - Mac Studio M1 Ultra

I created a team project where I was the only person working in. Somehow I have been disconnected from Team Projects, lost ownership and collaboration permissions to the project, and the team project won't stop duplicating and saving locally creating hundreds of duplicates. I have the ability to archive and delete the duplicated projects but I cannot delete the original "master". Please help me remove the project. I've uninstalled and reinstalled premiere and logged in and out of my adobe account with no luck.

See video and screenshots of the issue 

 

 

[Moderator note: moved to Team Projects forum for specific help.]

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Employé Adobe ,
Apr 14, 2023 Apr 14, 2023

Hi there.

Sorry you are running into this odd issue. This is a pretty unique issue and it would be helpful to us if you could please replicate the issue and send us the log files? The log files are are located in the following location --
/Users/<your user name>/Library/Preferences/Adobe/Team Project Local Hub/Logs.

In the open team project window, are you able to remove yourself as a collaborator from the original project? That will remove project from your list.

If you are still having an issue, let me know.
-Nate

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Nouveau ici ,
Apr 14, 2023 Apr 14, 2023

Hey Nate - thanks for getting back to me. Here is a link to my log files . The Team project says it's been disconnected, so it shows no collaboraotrs. I cannot invite myself to it where my thought would be to invite -> go into project -> delete. It's like a collaboratorless team project. Has never happened with any other projects I've worked on.

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Employé Adobe ,
Apr 17, 2023 Apr 17, 2023
LA PLUS RÉCENTE

Sending mail with some instructions.

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community guidelines