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9

Team Project Not Loading Loading in Premiere 2025 (Version 25.0.0 [Build 61])

Community Beginner ,
Oct 14, 2024 Oct 14, 2024

Unable to open past Team Projects in the new premiere update (version 25.0.0 (Build 61)

The bug appears to be with "Processing loaded assets," (image attached) it gets stuck/hangs on this process and freezes the entire program until you force quite.
I've tried clearing/cleaning and also moving my cache database, as well as making sure all permissions are admitted. 
System info:
Mac Studio

Chip: Apple M2 Ultra
Memory 64 GB

5.4K
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correct answers 1 Pinned Reply

Adobe Employee , Nov 25, 2024 Nov 25, 2024

Please try the latest Beta build (25.2_027 or later), the "Team Project not fully loading" issue should be resolved.


-Udo

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Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

Hi @Jack Houston 002,

it might help to refresh the local project file (.tpr) which can be found in the 'Auto Save' folder whose path is specified under the 'Auto Save’ preference for Team Projects.
Default location: '/Users/[user]/Library/Application Support/Adobe/Common/Team Projects Local Hub/Auto Saves'

Close Premiere and move the existing ‘[projectName].tpr’ file to a temp location. Restart Premiere and open the troublesome Team Project, the .tpr file will be re-created based on the cloud version.

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New Here ,
Oct 16, 2024 Oct 16, 2024

I have same issue but this solution does not work. It recreates the auto-save but still hangs when loading and then have to force quit. 

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Community Beginner ,
Oct 16, 2024 Oct 16, 2024

This unfortunately does not work. At the present moment the only workaround is to convert a Team Project to Project in 24 then create new in 25.

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New Here ,
Oct 21, 2024 Oct 21, 2024

Didnt work for me. I have a project that has been opened once in 25 and now is getting stuck on "Processing loaded assets," - so now I cant open it in 24 as it has already migrated. We need a work around for this ASAP. 

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Community Beginner ,
Oct 21, 2024 Oct 21, 2024

Same issue here as well 

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Community Beginner ,
Oct 24, 2024 Oct 24, 2024

I've got the same problem. Upgraded on my laptop and opened a team project no problem. 

But when I upgraded my desktop (a new Studio) it gets hung up. 

However, I can still open the project on my laptop. 

 

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Community Beginner ,
Oct 24, 2024 Oct 24, 2024

I found that I could load older team projects. Just not the one that was edited in premiere 2025 on the laptop. 

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Community Beginner ,
Oct 25, 2024 Oct 25, 2024

Having the Same issue 😞

 

System info:
Mac Studio

Chip: Apple M2 Ultra
Memory 64 GB

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Explorer ,
Nov 14, 2024 Nov 14, 2024

Hi Jack.  that doesnt work.  or if it does, it doesnt work when the project is closed then opened again.

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Community Beginner ,
Oct 26, 2024 Oct 26, 2024

This is a serious issue. I'm not the only one with deadlines.....

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Community Beginner ,
Oct 26, 2024 Oct 26, 2024

Need a bug fix software update.. I see we have exhausted, all workaround solutions.. And my clients are up in arms 🥹

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Community Beginner ,
Oct 27, 2024 Oct 27, 2024

I found a fairly convoluted workaround to at least bring it back to 24. I made a new project in 24, then through media browser went into the 25 project and imported everything over. Had to restart premiere a bunch of times because the ingest would only work for like one bin at a time until I was brave enough to select all and bring the whole thing over at once. Now I at least have the project back 🤷‍:male_sign: but the other editors also need to downgrade from 25

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Community Beginner ,
Nov 12, 2024 Nov 12, 2024

THIS is the way. I just opened 2024, created a new project, imported everything from media browser and it WORKED. Thank you, Frank. You have saved our timeline on a feature film.

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Community Beginner ,
Nov 12, 2024 Nov 12, 2024

That's so great! Super happy to hear that, glad I was able to help. Imagine losing a feature timeline because of a software update. I have very few problems with regular premiere projects, but as soon as I start a team project half my time is spent troubleshooting 

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New Here ,
Oct 25, 2024 Oct 25, 2024

This same issue has also been haunting me for the past week. I accidentally upgraded to 25.0 (thinking it was an update to 24)  and haven't been able to open any pre-existing team projects.  Can't even open them in 24 now because it says they were created in a newer version of the software (which is false seeing as I haven't even been able to open them). Adobe pleasae resolve this asap.

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Community Beginner ,
Oct 26, 2024 Oct 26, 2024

Same exact issue, it's killing me. Other editor upgraded accidentally and opened it up in 25, now I can't open it from 25 or 24 but seems to work fine for him 

 

MacBook Pro, Apple M3 Max, 48 GB

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Adobe Employee ,
Oct 28, 2024 Oct 28, 2024

Once Team Project changes were published with newer Version (25.0), all collaborators will need to update to the latest version as well.  However, you could still open the project in 24.x by either reverting an auto save or by creating a new project based on a historic version prior to the published version in 25.0. - View auto saves and versions of Team Project

  
 

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Community Beginner ,
Oct 28, 2024 Oct 28, 2024

Doesn't work already tried it with Tech support 

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Community Beginner ,
Oct 28, 2024 Oct 28, 2024

Having everyone on the same, most recent version didn't work for me either. I can't seem to open any team projects in 25 regardless of version it was created in. I can create them, but not open back up once they're closed. 

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Community Beginner ,
Nov 06, 2024 Nov 06, 2024

Alright, here is my current workaround. 

 

1. Created a new Team Project in Preimere 2025 with nothing in it,

2. go to the top of the screen and click the project name to produce the drop down menu, select the auto save option.

3. From there I was able to access the autosaves from my Team Project that was stuck at the loading assets screen and drag them all into my current project.

4. Reconnected some files and it seems like i'm off and running. 

 

Having that blank project as a start seemed to allow me to get further! 

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Community Beginner ,
Nov 07, 2024 Nov 07, 2024

Update, although I was able to pull this all together, when I went to publish the team project it had yet another issue and failed to publish. What a mess.  I've now reverted to using an individual project. I pulled all the footage and sequences from the media browser tab and going into the auto-saves from the original team project I was working on. Hopefully adobe get's on this soon because it's crippling my productivity working from the road. 

 

2023 Macbook Pro

Chip: M3 Max

Memory: 64gb

OS: Sequoia 15.0.1

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Explorer ,
Nov 14, 2024 Nov 14, 2024

seems to work at first.  but after closing and opening the project again... it fails

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New Here ,
Nov 06, 2024 Nov 06, 2024

This same issue has been happening to my team for the past week and I'm losing my mind.

 

Strange thing is, after continual force quitting, I can sometimes get it to open. Could be the second attempt... could be the fifteenth. This is very frustrating. Completely unsustainable for the project I'm currently working on, after we comitted to using Adobe over other "industry standards".

 

I spent a long time on Adobe's help chat walking through the project with a technician. They said it was corrupt somewhere. Nothing they suggested worked. No solution. NO SOLUTION!!! 

 

Tried rebuilding a new team project by importing or copying my bins over... Still the same issue.

 

PP Version 24.0.0

Mac Studio M1 Max

OSX 12.6.3

 

 

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Community Beginner ,
Nov 07, 2024 Nov 07, 2024

Same 

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