Skip to main content
Jack Houston 002
Jack Houston 002
New Participant
October 14, 2024
Question

Team Project Not Loading Loading in Premiere 2025 (Version 25.0.0 [Build 61])

  • October 14, 2024
  • 18 replies
  • 9436 views

Unable to open past Team Projects in the new premiere update (version 25.0.0 (Build 61)

The bug appears to be with "Processing loaded assets," (image attached) it gets stuck/hangs on this process and freezes the entire program until you force quite.
I've tried clearing/cleaning and also moving my cache database, as well as making sure all permissions are admitted. 
System info:
Mac Studio

Chip: Apple M2 Ultra
Memory 64 GB

    18 replies

    Show previous replies
    E
    erono6468563
    Inspiring
    November 14, 2024

    There are some smaller 2024 team projects that seem to import into 2025 fine.   I'm not sure what the deal is... if it's the size of the larger ones that don't work, or certain video codecs.  But I have tried eliminating all the odd codecs from the project and team projects 2025 will still not open the larger ones. 

    U
    Adobe Employee
    Udo_Pawlik
    Adobe Employee
    November 13, 2024

    This might be an issue with a stalled DynamicLink process - Can you try to open the project in the current Premiere Pro (Beta) build?

    D
    Daniel2247
    New Participant
    November 14, 2024

    Tried opening in the beta but this didn't fix anything for me.

    Still stuck loading 'Processing loaded assets', and 'Loading individual asset descriptions'.

    adamt18510785
    adamt18510785
    Inspiring
    November 13, 2024

    Here's the workaround for me. Open a new project, go to the edit tab and than import your old project, save it as a new project. 

    E
    erono6468563
    Inspiring
    November 14, 2024

    This doesn't work either.  or if it does.... then it doent work when u try to close it and open it again

    jacksont14711263
    jacksont14711263
    New Participant
    November 14, 2024

    You need to try to import through Media Browser into a new local project in 2024.

    M
    Mike Lobel
    New Participant
    November 6, 2024

    This same issue has been happening to my team for the past week and I'm losing my mind.

     

    Strange thing is, after continual force quitting, I can sometimes get it to open. Could be the second attempt... could be the fifteenth. This is very frustrating. Completely unsustainable for the project I'm currently working on, after we comitted to using Adobe over other "industry standards".

     

    I spent a long time on Adobe's help chat walking through the project with a technician. They said it was corrupt somewhere. Nothing they suggested worked. No solution. NO SOLUTION!!! 

     

    Tried rebuilding a new team project by importing or copying my bins over... Still the same issue.

     

    PP Version 24.0.0

    Mac Studio M1 Max

    OSX 12.6.3

     

     

      D
      derrick_5921
      New Participant
      November 7, 2024

      Same 

        douglasy73249495
        douglasy73249495
        New Participant
        November 6, 2024

        Alright, here is my current workaround. 

         

        1. Created a new Team Project in Preimere 2025 with nothing in it,

        2. go to the top of the screen and click the project name to produce the drop down menu, select the auto save option.

        3. From there I was able to access the autosaves from my Team Project that was stuck at the loading assets screen and drag them all into my current project.

        4. Reconnected some files and it seems like i'm off and running. 

         

        Having that blank project as a start seemed to allow me to get further! 

          douglasy73249495
          douglasy73249495
          New Participant
          November 7, 2024

          Update, although I was able to pull this all together, when I went to publish the team project it had yet another issue and failed to publish. What a mess.  I've now reverted to using an individual project. I pulled all the footage and sequences from the media browser tab and going into the auto-saves from the original team project I was working on. Hopefully adobe get's on this soon because it's crippling my productivity working from the road. 

           

          2023 Macbook Pro

          Chip: M3 Max

          Memory: 64gb

          OS: Sequoia 15.0.1

          F
          frank_1253
          Participating Frequently
          October 26, 2024

          Same exact issue, it's killing me. Other editor upgraded accidentally and opened it up in 25, now I can't open it from 25 or 24 but seems to work fine for him 

           

          MacBook Pro, Apple M3 Max, 48 GB

            U
            Adobe Employee
            Udo_Pawlik
            Adobe Employee
            October 28, 2024

            Once Team Project changes were published with newer Version (25.0), all collaborators will need to update to the latest version as well.  However, you could still open the project in 24.x by either reverting an auto save or by creating a new project based on a historic version prior to the published version in 25.0. - View auto saves and versions of Team Project

              
             

            D
            derrick_5921
            New Participant
            October 28, 2024

            Doesn't work already tried it with Tech support 

              S
              Shaun36908795zcdk
              New Participant
              October 25, 2024

              This same issue has also been haunting me for the past week. I accidentally upgraded to 25.0 (thinking it was an update to 24)  and haven't been able to open any pre-existing team projects.  Can't even open them in 24 now because it says they were created in a newer version of the software (which is false seeing as I haven't even been able to open them). Adobe pleasae resolve this asap.

                U
                Adobe Employee
                Udo_Pawlik
                Adobe Employee
                October 14, 2024

                Hi @Jack Houston 002,

                it might help to refresh the local project file (.tpr) which can be found in the 'Auto Save' folder whose path is specified under the 'Auto Save’ preference for Team Projects.
                Default location: '/Users/[user]/Library/Application Support/Adobe/Common/Team Projects Local Hub/Auto Saves'

                Close Premiere and move the existing ‘[projectName].tpr’ file to a temp location. Restart Premiere and open the troublesome Team Project, the .tpr file will be re-created based on the cloud version.

                  D
                  derrick_5921
                  New Participant
                  October 26, 2024

                  Need a bug fix software update.. I see we have exhausted, all workaround solutions.. And my clients are up in arms 🥹

                    jacksont14711263
                    jacksont14711263
                    New Participant
                    November 12, 2024

                    I found a fairly convoluted workaround to at least bring it back to 24. I made a new project in 24, then through media browser went into the 25 project and imported everything over. Had to restart premiere a bunch of times because the ingest would only work for like one bin at a time until I was brave enough to select all and bring the whole thing over at once. Now I at least have the project back 🤷‍♂ but the other editors also need to downgrade from 25


                    THIS is the way. I just opened 2024, created a new project, imported everything from media browser and it WORKED. Thank you, Frank. You have saved our timeline on a feature film.

                      Terms & ConditionsAccessibility statement
                      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices