Questions

I have a premiere team project working with my team.3days ago, it became disconnected during editing.The edit was possible by saving to local, so I thought it was a temporary issue and left it for the weekend.Today I noticed that the team project is still not available for me,1. The team project window shows up the project that was saved locally  and unsync but  does not show up the other projects in the cloud.2. Opening that project is possible but still disconnected.3. Creating a new team project is possible but it just creates it disconnected.4. I noticed that the creative cloud library syncing indicator was rotating and not completed so I re-loginned and updated the app and also removed the db files mentioned here but nothing worked.https://helpx.adobe.com/jp/creative-cloud/kb/cq08270111.html5. I tried the latest 3 Premiere versions.6. I tried several internet connections. Home, office, cellphone, starbucks, all the same.It seems just my account is not working (I tried from a diffe

Unable to open past Team Projects in the new premiere update (version 25.0.0 (Build 61)The bug appears to be with "Processing loaded assets," (image attached) it gets stuck/hangs on this process and freezes the entire program until you force quite.I've tried clearing/cleaning and also moving my cache database, as well as making sure all permissions are admitted. System info:Mac StudioChip: Apple M2 UltraMemory 64 GB

He said he double clicked on it and nothing happens. Told him to close after effects and try again. He just told me the same thing happened. I don’t know what’s wrong. On my end, everything is fine.

Mac, latest version 26.5.0Working on Team projects, media is shared via a Synology NAS, project media is shared over Synology Drive (via OSX File Provider)Originally this workflow with standard projects worked reasonably well although between machines when saved caused reconforming of all assets when switching between the local and remote machines.Worse than that, somewhere along the line an update caused all MP4 files to be ‘touched’, e.g. modified date changed which forced the Synology Drive client to reupload all the media every time it was re-opened.This has been partly resolved by moving to Team Projects. Here the Media itself isn’t ‘touched’ when moving between machines.However upon export from Media Encoder, all the Media assets in the sequence are now ‘retouched’ and now are forced to reupload, even though nothing has changed to them. I understand that XMP metadata does get embedded and that can cause the ‘change’ but I have (from what I can gather) been disabled where I can fi

A severe bug has hampererd our multi editor workflow. When two or more users are within a Team Project, all of a sudden:The audio solo buttons in the timeline become inoperable (Clicking solo highlights the button yellow, but it has no effect on the audio. Mute buttons stay green when cliking the solo button again).Editors cannot adjust clip gain. (The window opens and you can type in a value but there is no effect in the timeline).The "Audio Channels" selection is grayed out.Please keep in mind, the sequence is not read only. Each editor has full acess to make edits and maniupulate the squence in other ways. Duplicating the sequence or copying and pasting the contents of the sequence to a new one doesn't work fix this. Saving the Team project as a new one doesn't work. Saving as a local project and then creating a new project doesn't work. We've exhausted our usual fixes for weird Premiere problems. We're on 25.1.0 and did not have this problem when running Premiere 2024. We've t

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Me and my team have been working with team files for a month or so, all seems to be working perfectly.Until today (01-24-25) all of my Team Project disappeard from my list. Althought there's the .tpr file stored in my local appdatait seems I can't open them for some reason. It's quite annoying since there was a delivery going on L_LAnything that can be fixed ASAP? Thanks

I’m as assistant editor responsible for setting up projects for the editors. We’re working on a show with 4 editors at once so we decided to try out Teams. We tested it first and it felt promising. Now we’re a day away from pic lock and Teams is failing us. It is going very slow, showing sequences as being edited that are not actually being edited, not allowing audio edits, and taking a very long time to export sequences. The most consistent advice I’ve seen is to slim down the project file, but I don’t see a way to even gage how large the file it. The posts in this community are all about a year or more old and I’m wondering if I’ve really stepped in it setting my team up with Teams and then not being able to provide adequate support. We’ve had to dump sequences into standalone projects to get around sync issues and then have duplicate media. Remove duplicates has no effect.  What I’m really looking for is advice for a reasonable workflow for professional editors to continue to use Te

This seems to have been introduced in the latest version of Premiere. If a Premiere Pro Team Project is open for a long enough time, saving will literally stop working. The program never tells you that it's happening or brings attention to that fact. Autosaves will simply stop being made, the publish & update buttons will quietly gray out and pressing Ctrl + S will do nothing. This has happened to me 3 times in 2 different computers. In 2 of those times, I lost an entire day's of work. But on the 3rd time, I was able to catch it early and prevent another disaster.  My computers are M1 and M4 Macbooks. My only guess here is that it could be something to do with the project staying open while the computer is asleep overnight. Maybe it never picks up the connection with Adobe when you go back and causes all o these silent errors to happen.

I had to close an Adobe Account (with lots of Team Projects in the Cloud ) and open a new account. I lost all the Team Projects in the cloud. But I have all the heavy  .tpr files in my computer. How can I restore the Team Projects locally?

I've twice had this specific issue now with a Premiere Pro Teams Project where for some reason the sequence I'm working on deletes itself, I can't undo this action (if I click on 'Publish' I can see the delete asset action). Both times I've not accidently clicked 'delete' on the sequence, it just seems to vanish and there are no 'undo's' to fix this. Yesterday this happened with I was working on a comp in After Effects and went back to Premiere to review my AE work in the timeline. When I access my Team Project Versions in the Premiere Media Browser to try and rescue the sequence, I roll back to before the sequence was deleted, but when I right click 'import' nothing happens no matter how many times I try to do this. The only way I can rescue the sequence is by creating a new duplicate Team Project from the auto-save and then archiving the original project, which is not ideal given I then have to let collaborators know. In the duplicate Team Project I'm then able to import the ori

Hi everyone!Since the major 2025 Update I'm dealing with the issue of Team Projects randomly dissapearing. I've created a TP, invited my colleague, and every now and then the TP just wont show up in his list when opening Premiere. I then have to remove him and invite him again. Happened with two TPs so far. Any ideas or similar experiences?

Been trying to create a Team Project this morning, when I go to add a collaborator I'm met with the messageThe People Graph service is currently unavailable. Please close the Edit Collaborators dialog and try again later. What's the issue?

Hi everyone,we are working with a Premiere Pro Team Project in a small team. Each of us has the media stored locally on our own machine (same files, but in different local locations).I already raised that question in the general forum but didnt get an answer.The problem we’re running into: Whenever one team member relinks media, Premiere updates the absolute file path in the Team Project. As soon as the project syncs, that new local path is applied on the other team members machines as well, causing media to go offline there. This ends up constantly breaking the project for someone else. I really don’t get how that can happen. Is there a solution to this?

Hello,I've been encountering this issue where Team Projects puts me in "view only" mode for all of the sequences in my Team Project even though I am the only editor online working at that time and all of the changes from my collaborators and myself are up to date and published. I also receive this even when there is another editor online, but they are working on a different sequence from me. I know Premiere locks sequences with "view only" modes so that two editors don't create conflicts within the same sequence, but it comes up for me even though my collaborators are working on a completely different sequence from me. It seems like Premiere is booting me from editing the sequence because I am editing it...  ._. Very frustrating because I can't do any work! I am running Premiere v25.1 and Mac Sequoia 15.1.1. Anyone else having this issue? Thank you!!

I'm running into a strange issue on Premiere 25.0.0 where a synced multicam clip is displaying as (View only) in the timeline and (Read-Only) in the source window, even though it is up to date in the project panel. I'm trying to correct the transcription in the source but changes don't get saved.I can confirm that the multicam clip is being used in a sequence as described in the below related post. As a user suggested, I restarted my 2021 M1 Max Macbook Pro and that seemed to temporarily remove the view/read only bug, but any changes to the source transcription still would not save and update in the program.https://community.adobe.com/t5/premiere-pro-bugs/team-project-view-only-read-only-multicams-that-are-quot-up-to-date-quot/idi-p/15117617

Hey everyone,I'm facing a recurring crash issue when launching After Effects. I get the following error popup:After Effects error: Crash in progress<EACL.CloudProjectsLogin> Finished sending new access token to LocalHubFollowed by a payload with authorized: true, connected: true, but also:forbidden: {"error_code":"","message":""}Even though the HTTP status was 200.It seems related to Team Projects authorization, and the app crashes immediately after this process.Things I’ve tried:Logged out and back into Creative Cloud.Cleared Media Cache and Preferences.Ran the app as Administrator.Tried launching without internet connection.My After Effects version:[25.3.2/windos]Anyone else experienced this issue or knows a workaround (especially to disable Team Projects completely)?Thanks in advance.

I've been hitting publish all day on my premiere team project. but only in the past 20 mins I have hit "publish" and I was met with this pop up that says "the application is currently saving your version to team projects. this operation must be completed before publish can occur". and it shows a blue bar that has gone all the way to the right. and this window is just sitting here and wont progress. my internet connection is fine.  when i go to edit menu , team projects,  covert team project (to save a local copy), i get an almost identical pop up that doesnt go away. so how am i supposed to save if it wont save to the cloud or locally? so i go to media browser and Right-clicked on the Team Project and choose "Make New Team Project from Version..."but shortly thereafter i was met with a pop up dialogue that said synchronization failure. the team project could not be synchronized due to a network error. Please try to open the Team project again.How am i supposed to save my prem

To Adobe Community Managers & Support Staff:I am in a critical "deadlock" situation regarding my Adobe Profile migration and I need high-level intervention. I have done the technical research, and I know exactly what the problem is, but I am unable to execute the solution because my Plan Administrator (a Reseller) is refusing to assist further.The Situation: I was added to a Creative Cloud for Teams plan. This created the standard "Two-Profile" architecture on my account:Personal Profile: Holds all my original data, Cloud Docs, and Team Projects.Business Profile: Holds the active commercial license. The Problem: When I first joined, I inadvertently declined the automated "Asset Migration" prompt. Consequently, my assets are stuck in the Personal Profile (which has no license), and my Business Profile (which has the license) is empty. I cannot simply manually move these files because I rely on Team Projects and complex Libraries. Manually converting Team Projects destroys

I lost a day of work while working on a Teams Project. Premiere Pro seems to have issues to store the data locally, so I cannot publish it. I closed Premiere Pro and then everything was gone.It's stuck: "Die Anwendung speichert zurzeit Ihre Version auf Team Projects. Dieser Vorgang muss abgeschlossen sein, bevor der Vorgang „Veröffentlichen“ durchgeführt werden kann."Now I have the same issue again. Currently, I am the only one working on the project, so there is nobody else who is publishing things right now. I haven't done much in the project so far. Right now, I encounter these issues while editing subtitles.  I have changed multiple sequences Premiere Pro still insists that they have not been edited ("Auf dem neuesten Stand"). This is so frustrating. I try to make Teams Projects work for us for years, but I constantly encounter issues like this one.

I'm working on a rather large Team Project in 15.4.0 and I noticed after a very long day yesterday that the little "share changes" arrow never appeared. I've made many thousands of changes so I got worried and went to close down the project to force a save. It gets stuck on the Save Team Project dialog at the very beginning of the "Scanning for modified assets" step. I left it here overnight and it never moved. I attemped to convert to a standard project but since it needs to do this save step before that, it gets stuck in the same place. As you can see in the screengrab from the Versions dialogue, it says I am "disconnected from Team Projects" despite having a solid internet connection (which I have also tried resetting) and confirming I'm signed into my account. The Auo-Saves dialogue shows 0 auto-saves despite having not gotten the dreaded "failed to auto-save" error in a couple days. I'm terrified to shut this project down without saving because I have no idea what state it wi

I recently downloaded Premiere Pro 2025 (Ver. 25.5) for a class project. I'm trying to setup a team project so everyone in the editing team could collaborate but I can't because I'm "disconnected from Team Projects."I'm using my university's email since it comes with a free subscription to the adobe cloud btw, in case Team Projects isn't available for those type of subscriptions. 

I updated to Premiere 12. I started a new Team Project for Premiere and wanted to import a former version of a sequence from an "old" Team Project (After I updated that old Team Project to 12 as well) Now I try to import this sequence. It first works but the moment the auto-save tries to save this new project it says: There has been an error ...  Code 1609825704. It is suggested I should close the project and reopen the Project where I can only restart the whole process. I also tried to save an offline version of the sequence and import that = same result. I can though edit and save the "old" team project.

I'm having a problem with Premiere Pro 2024 v 24.6.8 on Windows 10. When I open an existing project I want to convert to a Team project and go to Edit --> Team Project --> Convert Project to Team Project, nothing happens. No dialog boxes, nothing. It's a pretty big project with dozens of bins, sequences, nested sequences, etc., so I wonder if it's just the sheer size?