URGENT: Need Adobe Staff Intervention - Reseller refusing "Profile Reset" for Asset Migration

To Adobe Community Managers & Support Staff:

I am in a critical "deadlock" situation regarding my Adobe Profile migration and I need high-level intervention. I have done the technical research, and I know exactly what the problem is, but I am unable to execute the solution because my Plan Administrator (a Reseller) is refusing to assist further.

The Situation: I was added to a Creative Cloud for Teams plan. This created the standard "Two-Profile" architecture on my account:

• Personal Profile: Holds all my original data, Cloud Docs, and Team Projects.

• Business Profile: Holds the active commercial license.

   

The Problem: When I first joined, I inadvertently declined the automated "Asset Migration" prompt. Consequently, my assets are stuck in the Personal Profile (which has no license), and my Business Profile (which has the license) is empty.

I cannot simply manually move these files because I rely on Team Projects and complex Libraries. Manually converting Team Projects destroys version history and metadata, which is not an option for my workflow.

The Roadblock: I am aware that the standard solution is the "Administrative Reset" protocol:

Admin removes the user from the Console.

1. Admin re-invites the user.

2. User logs in and accepts the "Move my assets" prompt.

However, my Reseller is refusing to perform this step. They state that because they have already removed and re-added me twice (during previous troubleshooting attempts where the migration was not completed), they cannot or will not do it a third time. They believe it will "break" the license or causing usage issues.

My Request to Adobe Staff: I am stuck between a profile that holds my files (but won't let me open them due to no license) and a reseller who won't reset the account.

1. Is there a way for Adobe Engineering to manually trigger the "Asset Migration" prompt on my account from the backend without requiring the Reseller to remove/re-invite me again?

2. Alternatively, can an official Adobe representative confirm here that removing and re-adding a user for a third time is technically safe and is the only way to trigger the migration prompt again?. I need official confirmation to reassure my reseller.

I have reviewed the documentation on "Asset Reclamation" and understand the risks regarding new files, but getting my original data migrated is the priority.

Please advise.