Contextual Alternates inaccessible in character panel with open type fonts (otf)

New Here ,
Jun 21, 2016 Jun 21, 2016

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I purchased several open type fonts with many alternates for various letters (clearly visible in the character map of my font reader) but I seem unable to access these alternates in Photoshop CC. The menu item is grayed out.in the character panel. No matter what I do, I can't seem to access them.  Thank you so much!

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