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A
Anonymous
March 4, 2010
Question

Legally owned and installed Helvetica not showing up on Windows 7 Adobe CS3 Master Collection

  • March 4, 2010
  • 3 replies
  • 24334 views

I have owned and used a licensed version of Helvetica for a number of years now (typing with one arm since the purchase cost me an arm AND a leg, hehe) - I recently "upgraded" to Windows 7 and reinstalled all of my fonts which all show up other than Helvetica. Helvetica DOES show up in other applications such as Office Word, but not any of my Adobe products. These are Type 1 fonts.

    This topic has been closed for replies.

    3 replies

    P
    pumm3l
    Participant
    May 6, 2010

    Thought I would answer this since I had to go through the same thing with Helvetica on win7 x64.  I found this post during a search and figured out how to get Helvetica in CS3:

    After installing the Helvetica in the Windows 7 Fonts folder located at C:\Windows\Fonts I highlighted the Helvetica  fonts in the windows \font folder and  copied them to C:\Program Files (x86)\Common  Files\Adobe\Fonts\Helvetica

    And now the Helvetica font is  available in Photoshop, Illustrator, InDesign, etc.

    S
    sevymn
    Participant
    November 7, 2011

    This totally worked for me! Thanks.

    signed

    A desperate graphic designer looking for my Helvetica!

    Dov Isaacs
    Dov Isaacs
    Legend
    March 5, 2010

    There was a problem with the CS3 applications and the 64-bit versions of Windows Vista and Windows 7 in terms of Type 1 fonts installed in the system fonts directory. This was fixed for CS4.

    The workaround, very simply stated, is to copy the .PFM and the .PFB files into the private font directory for CS3. Then they are recognized by the CS3 applications.

              - Dov

    PS:     I doubt whether you “own” any Helvetica fonts; what you do own are licenses to use those fonts. 

    - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
    kyriosity
    kyriosity
    Inspiring
    May 25, 2010

    There's a problem with Type 1 fonts overall...not just with Adobe Creative Suite. I can't install them for use with any app. Installing to a private CS3 font directory won't help me use my fonts in MS Word or other programs.

    (I'm going to keep searching the forums, but my hope is waning that anybody has an answer.)

    ~Valerie

    kyriosity
    kyriosity
    Inspiring
    May 25, 2010

    It's a brand new machine, so I'm assuming it's a clean install. When I right click on the PFM file, it runs through the install process, but the font simply isn't available to use. Correction -- I checked MS Word, and I can use it there, but not in AI (CS3) or on CorelDraw. I've mostly been working with one font that I've been trying now for nearly 24 hours to install, but

    Before now, I've always used Bitstream Font Navigator to manage my fonts, but that's been no help here, either. Something is simply going wrong in the process that the fonts will not install correctly. I'm afraid it's on Microsoft's end, and that they just aren't going to give a rip about it, so I'm hoping Adobe will have mercy and come up with a solution.

    But thanks for trying, Dov!

    ~Valerie


    Partially solved: http://social.answers.microsoft.com/Forums/en-US/w7programs/thread/31706c7e-2270-44fb-97aa-8c36922b877d

    That works for Adobe, but I'm still out of luck for Corel.

    ~Valerie

    A
    Anonymous
    March 4, 2010

    It sounds as if you didn't install the font(s) properly. You need both

    the .pfm and .pfb files to be in the same source folder/directory, and

    you should use the standard Windows font installation procedure (not

    just drag and drop or copy into the Windows/Fonts folder.

    - HerbVB

    A
    Anonymous
    March 4, 2010

    I have never received the "pvm" files - how can I receive these? I have the

    "pfb" files only - do you need any further info from me about my order

    number?

    A
    Anonymous
    March 5, 2010

    ' I have never received the "pvm" files ... '

    That's .PFM, (for Printer Font Metrics) not pvm.

    Some vendors supply .pfb + .afm + .inf, which the old Adobe Type

    Manager could convert to .pfb+.pfm as it installed.

    However, you could not possibly have used a Type 1 font with only a

    .pfb file. It simply wouldn't have worked.

    MS Apps and Adobe apps are different in that MS Apps only list ONE of

    the four styles of font - you select the Bold, Italic, and Bold Italic

    Versions with separate B and I buttons. Adobe applications display

    all of the available font files separately, e.g. Helvetica, Helvetica

    Bold, etc.

    But that still wouldn't explain why Adobe Apps don't see the font.

    When you say that you previously had the fonts working and installed,

    how did you transfer them to your new computer or operating system?

    Did you use the original distribution materials or some transfer method?

    - Herb

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