OTF - TTF font problem

[wieslawl4042399]

I have some very irritating font problem. I downloaded fonts from google fonts (Roboto family). I installed  it on two computers. One at my office. The other at home. Both running win10.

When i use the font in a project created at home computer and reopen it at office computer, InDesign says that font is missing(!). Actually ID says that missing font is Roboto TTF, while installed on the local system is Roboto OTF(!?).

Why? Both systems got same font, from same source file.

Any solution for this?

[Lumigraphics]

My recommendation is to use a font manager, that usually smooths things out as they will help clean up conflicts.

[Abambo]

I'm using plenty of Adobe fonts, and I clean up my installed fonts regularly.  It's not this one's fault or that one's fault. It's a point of understanding. And when you install different fonts using different systems and then change intermediately and complain that it does not work, you will need a good explanation why it probably did not work out. That will help you to understand and solve the problems.

Conflicts arise, when you do not understand how those fonts work. A good font manager doing for you the hard work to select the correct font may be a solution. Adobe's responsibility stops at Adobe Fonts.

[Red Point]

So why am I only experiencing font issues in Adobe CC apps and in no other apps I am using?

[Rose29428558un86]

Same issue here...

[Abambo]

what is your issue and what is your OS?

[Lukas5D38]

I had the same issue today and I have a possible fix! 3 Macs with the same font (Montserrat) from the same file (I downloaded the font and shared it to the other two computers). 1 could open the document without errors and 2 said missing fonts. I found out that on 2 of the Macs Adobe Fonts had installed Montserrat in addition to the font I installed manually (idk why it did that), which seems to lead to this issue. After removing the font in the Creative Cloud app I was able to open the document on my mac without issue. And I did the same on the other affected Mac and it also opened the file without any missing fonts. I hope this works for you too!

[David Kinyon]

I'm thankful for this old thread, which contained the fix I needed.

My situation is that I have two company computers, one at the office and one at home. The one at the office was purchased when I started and configured by me; the one at home was the computer used by the person I replaced when they left the company. Rather than reformat the older computer, I just created a new user for myself (this allows me to access the other person's files as necessary -- I have their login). However, fonts on Windows are dealt with on a per-machine, not a per-user basis, so the fonts that the other person had installed were already on the machine. Including Roboto.

Fast-forward, I've now got an InDesign project that I created with the office (new) computer. But when I open it on the old (home) computer, I get a font error. I was pulling my hair out of my head trying to figure out why Adobe Create Cloud was reporting about Roboto differently on the new computer than on the old computer, and why InDesign was behaving differently between the two.

I realized it was a TrueType vs. OTF issue from the message that InDesign was giving me, but couldn't figure out how to resolve that conflict, until a post here from four years ago suggested deleting the TrueType Roboto fonts from the local computer, rebooting, and letting Creative Cloud do the management of the Roboto font. Viola! Worked like a charm. 

I understand why Adobe wants to manage fonts separately from the local machine, and honestly the Create Cloud implementation is easier to understand that it used to be back in the days where you had two sets of local fonts, one managed by Adobe and the other by Windows. That was a confusing mess. Still, there are occassionally these font issues that leave one scratching one's head, and thankfully many Adobe users out there so the solutions are relatively easy to find.