As I said, check your system. The two PDFs are there on the Adobe site for anyone to see.    One PDF has data from the XML, the other hasn't. Here are the printscreens of the displays on the Adobe ColdFusion forum site:   ... View more

Hi @Madhabdhk ,  When you say you have "increased the RAM from 8 GB to 16 GB", do you mean you have increased the maximum heap size (Xmx) in ColdFusion from 8 GB to 16 GB? If so, then the situation still needs to be improved.   The Operating System's RAM is 16 GB. If ColdFusion's maximum heap is 100% of the Operating System's RAM, there will again be problems sooner or later. That is because ColdFusion will starve Windows of memory resources.   You can solve this in one of two ways:  Use for ColdFusion a maximum heap size (Xmx) that is lower than 16 GB. Say, a value in the range 12 to 14 GB. However, a Java application may, on rare occasions, use more memory than assigned on the heap. So we're still pushing it a bit here.    Increase the RAM on Windows to 32 GB or more, and use for ColdFusion a maximum heap size (Xmx) of 16 GB or more. FusionReactor will tell you just how much memory your application needs, to which you can add a margin.   I personally prefer the second option. It is more flexible, sustainable and future-proof.   On the subject of heap size, there is yet another point to consider: setting the initial heap size (-Xms) and the maximum heap size (-Xmx) to the same value, for example, -Xms16g -Xmx16g or -Xms12g -Xmx12g By default, Java adjusts the heap size dynamically between the (-Xms) and (-Xmx) values, as needed during runtime.  It might be that, on your system, Java does a lot of heap-resizing when the ColdFusion Launcher runs.  ... View more

Thanks for sharing that, Chuck. Given the frequency of such PDF issues, Adobe documentation should indeed include your "try this first" advice.  ... View more

@ronj46336389 , thanks to Charlie for revisiting this thread. In the time since your thread I found a way to reproduce the error you saw ( "coldfusion.document.webkit.PDFgErrorHandler$ConnectionVerificationFailedException: Connection verification failed." ). Finding that also led to a solution.   A - To reproduce the exception:   1)  Go to the PDF Service page in the ColdFusion Administrator. There you will see the PDF Service Manager, together with its domain name and port number. 2)  Click on the button to Verify All Service Managers. You should then see a Connection Status of OK. An OK means your settings are fine. In that case you are in a position to do the experiment of reproducing the exception.  ( Otherwise, the port number is probably incorrect. In that case, proceed to section "B - To find the correct PDF Service port number, hence solve the problem". ) 3) Click on the button to edit the PDF Service Manager. Doing so should automatically prefill the Add/Edit form: 4) Change the port number in the form, for example, by reducing it by 1. Here, from 8996 to 8995. Then press the button to Update PDF Service Manager. You will see that the registered PDF Service Manager is now listening on the new port. 5)  Click on the button to Verify All Service Managers. You should then see an error: If you view ColdFusion's exception.log, you will see the following error message:   "Error","http-nio-8500-exec-2","10/16/24","13:54:06","cfadmin","Connection verification failed. The root cause is : Connect to 127.0.0.1:8995 [/127.0.0.1] failed: Connection refused: connect" coldfusion.document.webkit.PDFgErrorHandler$ConnectionVerificationFailedException: Connection verification failed. at coldfusion.document.webkit.HttpPDFRequestHandler.verifyPDFgServiceManager(HttpPDFRequestHandler.java:489) at ... ... at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:63) at java.base/java.lang.Thread.run(Thread.java:842) "Error","http-nio-8500-exec-6","10/16/24","13:58:26","cfadmin","Connect to 127.0.0.1:8995 [/127.0.0.1] failed: Connection refused: connect http://127.0.0.1:8995/PDFgServlet/verify"   B - To find the correct PDF Service port number, hence solve the problem:   The PDF Service port number is usually within the range 8985 to 9005. The following code will therefore find the port number.   <!--- Execution time of code = approximately 6 seconds on ColdFusion 2023 ---> <cfset pdfServicePort=""> <cfloop index="port" from="8985" to="9005"> <!--- Domain of PDF Servive Manager is 127.0.0.1 ---> <cfhttp url="http://127.0.0.1:#port#" method="get" result="cfhttpResult"> <cfif not findNoCase("Connection Failure",cfhttpResult.fileContent)> <cfif structKeyExists(cfhttpResult.responseHeader, "server") and findNoCase("Jetty",cfhttpResult.responseHeader.server)> <cfset pdfServicePort=port> <cfbreak> </cfif> </cfif> </cfloop> PDF Service port: <cfoutput>#pdfServicePort#</cfoutput>   When I run this code, I get the result: PDF Service port: 8996       ... View more

Adobe has released Update 11 of ColdFusion 2023 today.  ... View more

OK, this took quite a bit of time, but we've narrow it down to rare instances when a function includes its own arguments as part of its return payload.   The Redis cache apparently doesn't handle this?   Take this code example we made up and just sent to Adobe:   <cfset cacheKey = "ThisIsATest123"> <!--- <cfset cacheremove(cacheKey)> ---> <cfif isNull(cacheGet( cacheKey ))> <cfset fromCache = false> <cfset testData = {}> <cfset testData = WTFFxn("test1","test2")> <cfset cachePut(cacheKey, testData , createTimeSpan(1,0,0,0),createTimeSpan(0,1,0,0) )> <cfelse> <!--- <cfset cacheremove(cacheKey)> ---> <cfset fromCache = true> <cfset testData = cacheGet( cacheKey )> </cfif> <cfdump var="#fromCache#"> <cfdump var="#testData#"><cfabort> <!--- --------------------------------------------------------------- ---> <cffunction name="WTFFxn"> <cfargument name="wtf1" required="true"> <cfargument name="wtf2" required="true"> <!--- If returned like this: Redis ERROR ---> <cfset ret = arguments> <!--- If returned like this: Redis ERROR ---> <cfset ret.wtf1 = arguments.wtf1 > <cfset ret.wtf2 = arguments.wtf2 > <!--- If returned like this: Redis OK ---> <cfset ret = { wtf1 = arguments.wtf1, wtf2 = arguments.wtf2 }> <cfreturn ret> </cffunction>   We're calling the 'WTFFxn" function which simply returns the arguments we send in.  We tried 3 methods of returning: Simply sending the arguments right back out, ret = arguments, results in the Redis 'error' Assigning the arguments to a new structure using dot notation, results in a Redis 'error' However, if we reassign the arguments to a new structure using curly braces, this is handled properly by Redis cache   Bizarre, and we normally don't return arguments in this way, but we found this code leftover from a dev's troubleshooting a completely different issue!   Again, this only happened to us when using Redis caching.  EHCache handles it no problem.   Anyway, seems like a bug.  I've reported to Adobe support and will also submit it as a bug.   Are others able to reproduce this? ... View more

Your mileage may vary depending on the complexity of the code and how well the functions are actually documented. I tested the YesChatAI app with a CFC and I questioned whether it could be optimized. The resultant code was 1) invalid (ie, toBinary requires base64 or object, not string), 2) produced the wrong results and then 3) I hit the free limit of 3 questions. Thanks. I'll keep this bookmarked and continue to review in the future. I may even subscribe to test it out further. ... View more

I knew Hal through the ColdFusion community. When I ran the Tampa ColdFusion user group, Hal came and spoke. He was a fabulous speaker. I also saw him speak at multiple different conferences. The two most important things I learned from Hal was how to use the Fusebox web framework and Object Oriented programming. Hal wrote a book on how to use CFMX's new features to write object oriented software. A lot of the principles I learned from Hal on OOP I also used in my career with .NET, Objective-C, Swift and Java.  My condolences to his family. ... View more

Great to hear and glad to help...and for the older folks here, "I love it when a plan comes together". 🙂 Thanks for marking the "answer".    ... View more

First thing: check if cf is indeed is listening on that 5005 port. If not (for any of many possible reasons), then the attempt by cfb to reach it will of course fail.   I elaborate more below, including how to do that as well as more on this general challenge with the debugger, and my hope to try to replicate things. I appreciate how much you and others have suffered, even though others may say "it works for me". Problems like this can be challenging, both to replicate and to solve.    1) First as for how to check on the port, since you're on Windows, I'd recommend you use the built-in windows Resource Monitor tool. See its "network" tab, then the "listening ports" there, which lists what processes are listening on what ports, and by default it lists them in ascending numerical order by port. Is 5005 there? And is it coldfusion.exe that's listening on it? (And is there only one coldfusion.exe running? You can sort that list by process name and look at the process id's shown, or you look in Task Manager and its Details tab to confirm.)    Folks on Linux or Mac, or on windows who prefer the command line, can of course use netstat or other such tools to list what's listening on what ports.    2) If indeed it IS your expected CF process which IS listening on that port, then we'd need proceed to subsequent diagnosis. And there can be various other things to consider. FWIW, I've been helping people overcome issues with CF step debugging since the feature first came out more than 15 years ago. There are several moving parts, and it can be challenging for most folks to get it all working. Once it does, then they use it happily for a long time like you had. 🙂    And to be clear, I have used the step debugger with cf2021 and the new CFBuilder. So it HAS worked.    3) But I appreciate that you or other readers facing this problem might ask, "rather than go back and forth with questions and diagnosis here, could you at least just PROVE for yourself and us whether YOU can get cf2021 update 16 to be debugged successfully, whether from the old OR new cf builder"?   And I do hope to try that. But I'm writing from a phone now so I cannot, and I may be blocked helping clients today. So I've set a reminder to try it tomorrow. (And life could get in the way of that.)   3a) Indeed, I'll say that anyone CAN ensure they get my undivided attention on an issue, with priority, by finding and requesting a consulting block of time via my online calendar, offered via my consulting page at carehart.org. As I explain there, if the time is not valuable, you won't pay for it.   And while the calendar doesn't offer time in the weekend, it can be arranged by email. But again I have set my own reminder to try to give this time tomorrow, if not sooner.   4) It does sadden me to see people suffering with this, and I do want to help. It should work, of course. If there's some bug that would be useful to confirm. If it works, then it's a config/diagnosis puzzle to resolve when it does not.   And just as I wrote extensively about troubleshooting this step-debugging in CFBuilder when it first came out, I'd be open to doing it again for the new one. (Though again the problems may not be IN the editor or its setup, as was true back then also.)   5) Finally, it may help some readers to hear that we (I and others) in the community here do try to help immediately when we are able, including attempting to replicate problems. It's just that some, like this, are harder to replicate--especially when we are on mobile--and so may take more time.   But perhaps BKBK or someone else may jump in today or earlier tomorrow than me, to report their experience. ... View more

Ok, thanks. Let's see what (if anything) Adobe may do in reply to the ticket. Again, you may want to email them at cfsup@adobe.com, to ensure they see it.  ... View more

Can you consider the response I offered when you asked this question last week? You did not answer there: https://coldfusion.adobe.com/2024/10/cf-2018-license-question/ ... View more

I'm glad to hear that - and not all that surprised.   ... View more

Good question, @aravind_0167 . ColdFusion does indeed contain the "system" files Container.js and utils.js, and you can't be too careful about deleting system files. By system I mean files that come built-in within ColdFusion.   Your ColdFusion installation may be old, but I can assure you that those Javascript files are still present. On my ColdFusion 2023 installation, the files are located, respectively, at: C:\ColdFusion2023\cfusion\wwwroot\cf_scripts\scripts\ajax\ext\source\widgets\Container.js C:\ColdFusion2023\cfusion\wwwroot\CFIDE\administrator\scripts\util.js   It looks like the ColdFusion Administrator needs util.js. Container.js is part of ColdFusion's Ajax ExtJS implementation. A good number of such Ajax implementations have been deprecated in recent ColdFusion versions. So the need for Container.js is questionable. But the script is still there. I am guessing that it is there for a reason.    To cut a long story short: I would advise you not to remove the files Container.js and utils.js. ... View more

Aside from Code Analyzer in CFAdmin, Ortus Solutions, the ColdBox people, has a pretty powerful code analysis tool called, of course, Code Checker. https://www.forgebox.io/view/CodeChecker Basically you run it either as a standalone or as part of a CF instance. Simply point it to the code directory you want to check and it will evaluate the CF files based on a set of rules. The  categories of rules are: Security Performance Standards Maintenance   Well worth checking out ... View more

While bkbk's answer is true and helpful,. I'd argue you need to consider more, especially in your situation.   Everyone "should" read the technotes for each update, of course. But you may be tempted to skip it. You cannot this time, at least in that in your skipping updates 13 and 14 (from March and June), those have potentially breaking changes. You really MUST read the technotes for those.   You might also benefit from my blog posts on those updates, and my follow-up posts on them in July. More at carehart.org/blog.   Either way, hope it goes well for you.  ... View more

@TwoEdge , Thanks for sharing the solution. It will certainly help fellow developers using ColdFusion on MacOS.  ... View more

Nikolas, sorry I missed your reply yesterday (I'm at the Adobe CF summit which ends later today). So first, yes, it's smart to try to start cf from the command line when it won't start as a service. And second, the windows event log always says that in this case, and it's a useless message--not ever indicative if what's the true problem.    But there's just not enough in that message you offered to recommend what's amiss.    bkbk offers a whole lot you can try, but if it's either daunting or unsuccessful, I'll say that it may be hard to sort this out via this kind of of back and forth.   If it's more important to get it done today,  we could get on a shared desktop session together and we may well solve this readily. I offer such consulting, in as little as 15-minute blocks. More at carehart.org/consulting.   And while my online calendar doesn't offer slots today, I could fit you in for this. I just couldn't risk someone grabbing me for an extended session. My contact info is on that site.    Otherwise, I guess let us know hoenyiu Nikolas, sorry I missed your reply yesterday (I'm at the Adobe CF summit which ends later today). So first, yes, it's smart to try to start cf from the command line when it won't start as a service. And second, the windows event log always says that in this case, and it's a useless message--not ever indicative if what's the true problem.    But there's just not enough in that message you offered to recommend what's amiss.    bkbk offers a whole lot you can try, but if it's either daunting or unsuccessful, I'll say that it may be hard to sort this out via this kind of of back and forth.   If it's more important to get it done today,  we could get on a shared desktop session together and we may well solve this readily. I offer such consulting, in as little as 15-minute blocks. More at carehart.org/consulting.   And while my online calendar doesn't offer slots today, I could fit you in for this. I just couldn't risk someone grabbing me for an extended session. My contact info is on that site.    Otherwise, I guess let us know how you go with any or all of bkbk's steps.  ... View more

@BILL314613570ssy Maybe it would be worth letting Adobe know about vulnerability finding by logging in a new bug at their https://tracker.adobe.com/ site so maybe they would update the Java version with next ColdFusion update? I agree with @BKBK I would not touch the original folder (even if you test everything now, there is no guarantee next ColdFusion update won't look for it at the original location). Once you point your ColdFusion instances at the new JRE, they will not use the original JRE and will no longer be vulnerable.  ... View more

I want to add here, for the sake of future readers, that while Paul reported that the Cloudflare "fix" I offered above "broke his site", he was never able to confirm what he'd done (nor could we investigate) because he reverted to using the Windows scheduled tasks feature in PLACE of the CF Scheduled Tasks feature. Anyone who hits this error should in fact still consider the solution I offered above.    Indeed, I just helped someone use the same approach tonight, and it worked--and his site did continue to work fine otherwise (as does my own, where I'd done this a long time ago). And I've helped others implement the solution.   One last thing: the person tonight wasn't getting this "error code 1010" reported originally here by Paul. Instead, they found that in CF's scheduler.log, the call to the task was logging an error of "403 forbidden", as in:   "Error","DefaultQuartzScheduler_Worker-2","09/23/24","15:21:00","","403 Forbidden".   That's what he presented instead, and it wasn't until we dug further that we realized (he acknowledged) that he was routing his sites through cloudflare, and had done that for a new server he was running, where this problem was happening. That's when I proposed we apply the technique I listed above, and now tasks worked.   In particular I wanted to add this mention of the "403 forbidden" error in the log so that others searching for that might find this post. (Recall that Paul instead had been looking at the output saved in the file as named in the CF scheduled task. Just two different results for the same error, it seems.)  ... View more

I agree with Mike's assertion this COULD be the problem. I was inferring Rick meant cf pages calling cfc's internally. I should have considered it could be what Mike proposed.    That said, I'd contend it's not NORMAL that a host would block calling cfc's via external urls. And even if they do, it would seem they could allow for whitlisting certain ones (even if they wanted to block all others).   Then again, it's worth nothing that a cfm CAN be called as the binding of a grid. Heck, the cfm could proxy the call to the cfc, if somehow it was too complex to RE-render as a cf.   Finally, Rick, you've now heard from 3 of us. Can you let us know where things stand, if you try anything (or may opt not to).  ... View more

As follow-up to Charlie's answer, here is information on a session on ColdFusion's roadmap in next week's ColdFusion summit: https://cfsummit.adobeevents.com/attendease/networking/experience/1932936d-6cbf-49c7-bc5c-8b9977394851/78e8f0bd-3ae7-45dc-8069-8b9697cf61b4  ... View more

As the man said, all is well that ends well. 🙂 ... View more

Thanks for the update, and very glad to have helped. And for the sake of future readers who may find this, what cf version were you running? And did you install the 32-bit or 64-bit vc++, or both?  ... View more

Vito, I'm sorry to hear you're having this struggle. And there's probably some simple answer/solution to this challenge. But there can be so many possible explanations and things to consider, that we would have to have potentially a lot of back and forth here.   You can see BKBK has asked a couple of questions already, and we could ask many more. And those MIGHT either find the answer readily, or at least narrow down the possibilities. And if you have the freedom to wait for days of reading/replying to such questions and answers, let us know and we can offer them.    But if you might really rather just get this resolved quickly (minutes, not hours or days), I suspect that we could do it in like a half an hour of a consulting session together, over remote screen share. I offer such consulting via my site, carhart.org/consulting. And you'll see there that you won't even pay if you don't find the time valuable.   So again it's just your choice whether you want to wait potentially days and wade through a lot of questions and answers here. Or do you just want the problem solved, even today? If so, see my site and the online calendar to find an available slot and we'll get it done. Otherwise, after you answer bkbk other questions just off the top of my head could be: - what's the cf maxheap size? - did this setup previously handle that test well? If so, when did you notice it, and what has changed since then? - do you have any monitoring of cf, to understand what's going on inside of it, in terms of various resources used and other requests running?  - have you simply assessed your web server logs, to see if you're experiencing a laege incoming request load? Perhaps morn than when things worked well?  - are you sure nothing else is consuming resources when this happens?   Again, I could keep going. And any one of these may be THE golden ticket, or your answers may prompt more questions. And there are more I could ask now.   But again what's more productive for you? In a session together, we might not pursue some of those at all, because one of them gave us the answer or a clear indication of another thing to consider. The permutations are just too numerous to list here.   I appreciate some don't want to pay for help (like Seinfeld's George never wanting to pay for parking). Some might see the value, which is why I offer the option (and I help people that way multiple times a day).   But we (BKBK and I and others) are indeed also here to help for free. I'm just saying that after decades doing this, I can tell when some questions have a straightforward answer and when others don't...even though again in the end there may well be one SIMPLE explanation and solution, some problems don't suit finding it through this forum-based approach.   Your call, and I've offered more questions if you prefer to go that route. 🙂  ... View more

Thanks Charlie for the clarification.  I figured it was something nuanced as you explained.  The funny thing is my expectation was formed by the documentation itself; which is lacking in the specifics that you provided.   Thanks again. ... View more

Yes, wonderful to hear, Jason. Thanks for the update. Not only do I love to hear when a problem is solved, and even more when I can help, but especially when I can earn a "you're the man". 🙂   And yep, it just felt like one of those things that was environment-specific, and thankfully you shared that "detail" from the error, which I was just compelled today to chase after. I'm like a dog chasing a rabbit when it comes to gnarly system problems! Thankfully, since it's what I do for a living I do also love my work, helping several  different orgs each week.  And then like BKBK and Dave Watts and others here, we love to help here when we can.   Enjoy the move to CF2023. You'll find I have several presentations on that and CF2021 which could benefit you in your move, whether from a CF admin or coding perspective. More (titles, descriptions, PDFs, and youtube recording links) at carehart.org/presentations.   Oh, lastly, could you mark that reply of mine as the "answer", to help people know it's what solved things for you? (There are Adobe-internal reasons why it's more helpful for the author of the post to pick an answer rather than the author of a reply to mark their own as an answer.) ... View more

Thank you for ALL your advise and guideance.  It's much appreciated.  I'm just getting back to this issue.  I've decided to uninstall update 14 and reinstall.  If nothing else, it will give me fresh logs to review.   But looking at the Package Manager, under Core Server, no updates are listed: "There are no updates to Core Packages".  Yet in the {installation folder}\cufsion\hf-updates\ folder, I see evidence that I've installed updates 4, 11, 12, 13, and 14.  All installations have been manual.  Is that normal?  Would you expect that? ... View more

Thanks Charlie I appreciate the quick response! ... View more

It was just posted that the new Update 16 includes the fix to this issue. https://community.adobe.com/t5/coldfusion-discussions/now-live-adobe-coldfusion-2023-and-2021-september-2024-security-updates/td-p/14852233  ... View more