baldinbro11 (and others): Please report exactly which version of PPro you're on. If you're not running the latest, 2014.2, please update and let us know whether that resolves your dropout issues. This recent update includes a change that fixes dropouts in several scenarios. Since you refer to "this bug," I'd like to call out two points. First, audio dropouts are not a bug but rather a symptom. And second, this particular symptom can be caused by a number of different bugs, just as a variety of different problems can cause a literal headache. Our challenge is to isolate and resolve each cause. Over the past several releases, we have nailed several specific bugs, but we're not claiming to have nailed all of them. So it's critical to know which version you're on--you wouldn't want us burning our time chasing a bug that's already fixed in a release that you have not updated to, right? @ActionCamStudio: In response to your comment that the bug fixes are narrow special cases whereas you're hitting this problem in mainstream editing, please understand that the list of resolved issues does not necessarily reflect the full scope of the fix. The titles for bug reports are drafted as narrowly as possible to reflect the exact repro case that quality engineer isolated. But that repro case may lead the developer to a bug with far broader ramifications. Unfortunately, the bug title is often not amended to reflect the wider scope. I happen to be the guy who compiles the list of bugs fixed in a release. I do that largely after hours, and I'll confess I don't invest the time to plow through each bug report to determine whether the title accurately reflects the scope of the fix. Audio features and performance are not my area of expertise, but a couple months ago I hit upon a repro case where audio was dropping out consistently after playing for just a few seconds. I shared my screen with our best developer in this region of the code, who soon determined the nature of the problem--and thereby established that it was a fundamentally different case than a big one he had helped to fix just days earlier. In short, the heavy lifting involved with decoding several tracks of 4K video was effectively blocking audio from getting through; when we disabled all the video tracks, the audio played flawlessly. It seemed like we were 90% of the way toward isolating the bug. But when the developer and I attempted to reproduce the problem on other computers with the exact same project and content, the audio played without a hitch. More frustrating still, after I re-imaged the test system where I had hit this bug, I could no longer reproduce it there, either. We had learned enough that our developers are now on the lookout for conditions that could cause video decoding to preempt audio playback. Meanwhile, I keep trying to get that one test system back into the state where the audio drops out, hoping that if I do we'll be able to identify the trigger. Because this thread has become so long and includes reports dating back several releases, it's become quite unwieldy to keep track of what's current. I think it could really help us get a handle on remaining dropout-inducing bugs if someone who's still having this problem in 2014.2 would start a new thread specific to this latest version. Again, I'm not a real authority in this neighborhood, but among the data that could help are the following: system specs -- the basics, plus everything related to audio. Where is your content stored? How about the cache files? Internal drive? External drive? RAID? Network storage? Drive speed? Type of connection? number of monitors. Are you using Transmit out to a monitor? third-party codecs that are installed in Premiere, audio-related preferences [Prefs>Audio & Prefs>Audio Hardware] specs on types of content in use: video & audio codecs, video resolution, etc. Sequence settings, including a breakdown of the audio track types Number of video tracks. Does disabling all the video tracks (via Toggle Track Output, the eyeball) eliminate audio dropouts? do you hit dropouts with all sequences or only some. If only in some, then what distinguishes them from those w/o dropouts? The type of content? The duration of the sequence? The presence of nested sequences or multicam sequences? Different audio track types?
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