rachelcenter
Enthusiast
rachelcenter
Enthusiast
Activity
Feb 09, 2025
02:27 PM
1 Upvote
yup: dont use the export frame button (the icon of the camera). Go to the actual export dialogue window. And choose jpg, then under “export color space” make sure it says rec.709 and not RGB. export that jpg out of premiere. dont drag the jpg into photoshop. Open photoshop and press “new”, and MAKE SURE YOU CHOOSE “Rec 709 gamma 2.4” as the color profile
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Feb 09, 2025
11:49 AM
1 Upvote
Here is the solution: make sure you choose rec 709 gamma 2.4 in photoshop
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Feb 09, 2025
11:43 AM
If I export the still image from premiere, then bring it back into premiere and leave photoshop out of this, the color is identical. So the issue has to be in photoshop somewhere, with the colorspace. trying to find where though.
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Feb 09, 2025
11:26 AM
i'm having a similar issue. did you find a solution? https://community.adobe.com/t5/premiere-pro-discussions/how-to-roundtrip-from-premiere-to-photoshop-and-back-while-maintaining-color-consistency/m-p/15140945#M551984
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Feb 09, 2025
11:00 AM
premiere color management sequence settings when I press export frame in premiere this is the jpg it produces. If I take that jpg that it saved on the desktop and do "command i" for info, it says "color space: RGB" (not rec 709). So perhaps that my first issue.... So instead of using the export frame button. I went to the export dialogue window in premiere to export the jpg. But this time i made sure the "export color space" drop down say rec 709 instead of rgb. But when I go to the desktop and do command i again for info, the info window says "color space: rgb, color profile: rec.709 gamme 2.4". So that seems odd that it says rgb and rec 709.... this seems so complicated just to maintain a color profile to round trip from premiere to photoshop and back When that jpg export was done, I didnt drag the jpg onto the photoshop icon to open it. Instead I went to photoshop and chose "new". There's a lot of rec 709 choices to choose from under color profile so I chose this one: HDTV (Rec. 709) 16-235. Then I pressed "create" to create a new canvas with those settings. Then I dragged my exported JPG onto the canvas. the header at the top of my canvas says "rgb/8" and not rec 709 I used generative fill to remove the image in photoshop. then I did "save as" photoshop file. And at the bottom of the save dialogue window, I can see a checkmark next to "embed color profile: hdtv (Rec. 709) 16-235 I drag the PSD file into premiere and stack it on top of my footage. and the psd is still significantly darker than the footage. here is a split screen to show the difference. What am i doing wrong? Why is this so complicated?
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Feb 08, 2025
09:55 AM
1 Upvote
I'll try to get you those tomorrow!!!!
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Feb 08, 2025
09:25 AM
i dont think so. because i dont know what teams/enterprise is. however i was freelancing with a company well over a year ago. and i linked my adobe account to theirs. but never used it. and always remained logged in on my personal computer with my personal login. just now i went to my profile and under company I hit "remove". lets see if that helps.
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Feb 08, 2025
09:08 AM
same issue over here. started out of nowhere when I've been using this program for months and years without issue. makes no sense. I even cleared out some logins. and followed these instructions (see link) and the issue went away for a few weeks then came back https://community.adobe.com/t5/download-install-discussions/premiere-keeps-telling-me-quot-your-adobe-account-appears-to-be-in-use-by-more-than-one-person-quot/m-p/15139398#M587909
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Feb 08, 2025
09:02 AM
Pretty sure I tried that once and the colors still didnt match. Do you have a tutorial that I can follow?
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Feb 07, 2025
10:15 AM
these are "keychain" removal instructions that are tied to my internal computer. these are not instructions for removing a second profile that a corporation/company linked to me.
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Feb 07, 2025
10:07 AM
I'm skimming this forum and you said "you can also remove the entries in Credential Manager or Keychain Assistant to have they will be recreated when you sign back in." but thats not removing a profile. Since it was supposedly already given to me, can you please point to it?
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Feb 07, 2025
10:02 AM
do you have instructions on how i can disconnect that other profile from mine? its a client that i worked with ONCE
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Feb 07, 2025
09:49 AM
i thikn i have 2 profiles. one of which i NEVER use. so i never sign out because i'm always signed into my personal profile. even though i have a 2nd profile linked, ive never once logged into it. i cant remember if thats what i tried last time about a month ago and then issue went away for weeks. so the fact that i havent changed or done anythign recently tells me its an adobe bug
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Feb 07, 2025
09:44 AM
my account on my mac computer is logged in to my personal account. and i stay logged in. i dont use anyone elses account
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Feb 07, 2025
06:31 AM
@Jeffrey_A_Wrightthe issue went away for a while but now its back this morning.doesnt make sense. i followed most of your instructions last time. so the fact that it went away for a while and now its back is a strong indicator of it being an adobe bug
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Feb 07, 2025
06:30 AM
the issue went away for a while but now its back
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Feb 06, 2025
05:38 PM
1 Upvote
I'm editing a video in premiere. My timeline color is REC709. I export a still frame from my timeline using the export frame button (the one that looks like a camera), bring it into photoshop and then use generative fill on the still frame in photoshop. I hit save (save as a PSD). Color space RBG. then bring it back into premiere and the color of the PSD doesnt match that of the clip on my timeline. Is that because Photoshop doesnt have a REC709 color profile to choose from? I dont want to change the color profile of my premiere timeline because its for television so it needs to stay at rec 709. Any advice for roundtripping from Premiere to Photoshop and back while maintaining color consistency?
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Feb 06, 2025
04:57 PM
ive been doing content aware fill for years without issue. using subtract. and now its not working and giving me this ridiculous error. My work area is set. there is only ONE layer on the timeline but im soloing it anyway. I'm using AE 2025.
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Jan 23, 2025
06:52 AM
and in premiere 2025 as well. most of the time it happens when transcription is done.
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Jan 21, 2025
12:17 PM
this may not fix it altogether but when you do Command K to bring up composition settings, see where it says "background color"? make sure thats not blue.
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Jan 17, 2025
02:55 PM
There is no anti virus software. if the issue pops up again tomorrow then I'll try to delete the keychain entries to see if that rectifies the problem
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Jan 17, 2025
02:45 PM
I made sure to hit log out just now. and then logged back in and chose my personal profile (as I always do) instead of the company profile
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Jan 17, 2025
02:42 PM
I'm confused by these instructions. it says "4. In the right pane, select the Login tab, and check for Adobe App Info and Adobe User Info notes." ok so i see 2 files that say "user info" and "adobe user os info". now what? it says "If the above-mentioned notes are present, your app is working fine." but the app isnt working fine. It keeps giving me that pop up once a day for 4 days now.
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Jan 17, 2025
02:12 PM
im definitely logged into my inidividual account. its been linked to another company for over a year now but i dont ever use their systems, i use my own. and ive never had this issue. the computer im using isnt managed by any one or any company other than me.
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Jan 17, 2025
02:01 PM
1 Upvote
Thanks @Kevin-Monahan
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Jan 17, 2025
12:28 PM
2 Upvotes
Once a day for the past 4 days premiere randomly gives me this pop up warning that says "Your Adobe account appears to be in use by more than one person". Which is not possible. So I press the "learn more" or "change password" button and it goes away. (only for it come back the next day at a random time). The first day it happened I clicked "change passwords" and looked at active sessions and it showed my mac studio computer (which i was using) and my macbook laptop. So I pressed the end session button on my laptop even though the laptop was fully shut down and had been for days when this message popped up. This seems like a bug. Can someone tell me how to rectify this?
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Jan 10, 2025
09:39 AM
its back to working again in firefox
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Jan 10, 2025
09:23 AM
whenever i go to your fonts website this morning it tells me "502 bad gateway", I'm using firefox. Can you fix it?
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Jan 10, 2025
08:28 AM
can you tell me what community to post this in? adobe fonts website says 502 bad gateway. who do i report this to?
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Jan 08, 2025
07:29 AM
@IanB_360this time I'm using this template called the Lookbook, and i rendered out several scens and only one of them is giving me this graphic issue. https://elements.envato.com/the-lookbook-JWYUVLZ
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