kga-rti-kga
Community Beginner
kga-rti-kga
Community Beginner
Activity
‎Jan 10, 2025
11:41 AM
Was this resolved? I have had this same thing happen with several PDFs. I currently have Acrobat Pro 2024.005 (but had this same issue on earlier versions as well). TIA.
... View more
‎Dec 18, 2024
11:36 AM
Have there been any updates on this issue, or issue with encoding errors? I'm trying to 508 a data sheet with wet signatures that was scanned. The company logo symbol, the chemical structure, and other items are generating encoding errors. I've tried editing the Acrobat file to make sure it is using fonts Arial or TNR. So frustrating. Acrobat Versions below.    
... View more
‎Sep 19, 2024
09:23 AM
The tables were created in Word or Excel and converted to PDFs with Adobe Acrobat Pro 2024. Sometimes our documents contain scanned pages. The "tag" option is selected in the conversion. I'm also still having issues with tables in Word (MS 365) headers not being recognized even though "Repeat Header Rows" is selected. Again the accessibility "tag" option is selected. The header error doesn't happen to EVERY table. It is suggested in another forum post to use "Save As" pdf to convert the tables to pdf and the headers will be tagged correctly. If I use "Save As" and select the file type to a .pdf, I get no bookmarks. I have experimented with the Word options: Save, Save As Adobe PDF, Save a Copy. See my settings below. Thank you for your help.
... View more
‎Aug 05, 2024
01:20 PM
I'm suddenlty having this same issue along with MANY more! I have a 68 page document, all tables. The tables are returning with errors. So, I tried autotag to see if that would fix the tags. Nope. Every page is now a Figure. Was this answered? I just don't get it; what happened to the installation of Acrobat DC? I'm running into a boatload of accessibility/tagging issues. The glitches are costing a LOT of MONEY and TIME. I'm not an IT Tech; the registry is not accessible by the end user. Thank you!
... View more
‎May 06, 2024
11:45 AM
Thank you L Wick. My apologies; I have added some edits to my wording. When I use the "work around" method (from above in this thread by Beth), "Save As" (from the FILE menu in Word 365) and then select PDF as the file type, the table produces no errors; HOWEVER, my documents have no bookmarks. It seems like there is no consistency how Acrobat tags tables converted from Word. The same is true when using Acrobat Autotag. Thank you for your input.
... View more
‎May 06, 2024
08:55 AM
1 Upvote
I am using Office 365.
... View more
‎May 06, 2024
08:54 AM
I know this is an old thread, but the table tagging is still an issue. I have Acrobat Pro Version 2024.002.20687. When I use the Acrobat add-in from the Word ribbon, or the Save as Adobe PDF option, my PDFs usually have table errors (one being the extra <P> tag (and/or <P>PathPathPath) tags at the beginning of the table row tag structure. When I use the "work around" method "Saving As" and then selecting PDF as the file type, the table produces no errors; HOWEVER, my documents have no bookmarks. Not a big deal if it is a small report, but I'm currently working on a very large report (over 400 pages; lots of appendices). Sometimes I can get the tables retagged, but other times it can be quite frustrating. Any more updates on this? Can anyone suggest a website/training specifically for remediating using the CONTENT Panel and the TAGS Panel? TIA. Thank you all!
... View more
‎Jun 08, 2023
08:49 AM
A HUGE THANK YOU! Now if I could only find the answers to some other questions...
... View more
‎May 03, 2023
08:32 AM
1 Upvote
Below is an instance where the graphs were originated from Excel and pasted as pictures into Word. From the Accessibility Checker in Acrobat Pro 2020, you can see where the encoding error is picking up text from the bottom picture. I confirmed it is a picture, just like the graph at the top. Why? This page was converted from Word to PDF; no scanning or OCR. Thank you.
... View more
‎May 01, 2023
01:55 PM
Character Encoding - Failed Using the OCR built in Acrobat. Using the accessibility checker built in Acrobat. No recent updates. Started happening in 2020-2022. Yes. -- Signatures are OCR'd as figures, not text, Yes, there is a printed name underneath the wet signature, but that hasn't changed. I select the whole wet signature and printed signature and make it into a figure with alt text, but the character encoding failed error will often present itself. I have no idea if any fonts have been deleted. I haven't deleted any. The error is intermittent, so that is odd too. I will get it on one PDF but not another. It doesn't matter how many times I redo (even with a fresh file) the PDF with the error, I still get the error. I'm wondering if there is some kind of glitch happening because of some Windows conflict. IDK. I'm unable to share the current document, because it is confidential. Thank you for kind assistance. Bevi, thank you for posting the Acrobat Accessibility Series | Adobe Document Cloud.
... View more
‎Apr 14, 2023
06:46 PM
Acrobat Pro 2020.005.30467 (had an update this week) Windows 10 Pro 19045.2728 Experience: Just a user; no programming. I finalize reports that need to pass the basic 508 requirement (not for the web). With these reports, I usually have to insert a scanned signature page (scanned by various people using various scanning equipment), and then OCR it so that I can apply tags. The signature page is prepared with a wet (not digital) signature. Most of the time after applying OCR, the signatures get tagged as figures with a description that they are approvals/signatures. No problem. No issues. Some reports are required to have a Quality Control (QC) statement. These are usually sent as a digital Adobe Signed document that are made accessible after applying OCR. Included in the reports are appendices of various documents (shipping docs, invoices, data sheets, other reports, etc.) that have to be scanned, OCRd, and made accessible. Sometimes these documents are sent electronically as pictures but then have to be OCRd to make accessible. All important information is tagged as text and not figures. For some reason, Acrobat is frequently creating character encoding errors after the OCR or applying tags to the digitally signed QC statements. The majority of character encoding errors are with the signatures of the scanned pages. In the past this happened occasionally with math equations or scientific formulas created in MS Word (Word to PDF), but now it's happening a lot! with signatures and other items. I've tried all sorts of things: saving as a picture then back to a PDF to tag it; save as a PDF; save to a PDF using the PDF printer driver; popping it into Adobe Illustrator and back to a PDF. I tried using the preflight tool. I looked at fonts installed on my system. I can't even remember all of the things I have tried. (I do not have Adobe PhotoShop.) In many cases, the source document is the document being used and has to be OCRd. The important question is Why all of the character encoding errors now when using Acrobat's OCR feature? Thank you for any help or direction.
... View more
‎Aug 31, 2022
03:00 PM
I'm interested in what worked for you. I'm not a programmer.
... View more