
AxelMatt
Community Expert
AxelMatt
Community Expert
Activity
12 hours ago
It seems there is a issue with your graphic device or the appropriate driver.
The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.
Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html
If it's help see here Troubleshoot GPU issues | Lightroom Classic (adobe.com) and check the different steps.
Another step is to try to reset the Lightroom preferences.
https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/
It's recommended to backup your preferences before you reset the preferences to the default settings:
https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html
Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.
Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.
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12 hours ago
@Felipe Saenger It's possible that's a hardware problem, like a defective RAM module.
Normally there a some diagnostic tools on board. Use this tools to check your hardware.
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22 hours ago
In the system info I see that there is a Intel UHD GPU aktiv. I think this is the CPU internal GPU. Please try to deactivate this GPU in device manager in Windows and check.
More informations you'll find here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html
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22 hours ago
On a first step, try to reset the preferences of Photoshop using the steps described here:
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences
It's recommended to backup your settings before resetting the preferences.
See here: https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences
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22 hours ago
Try resetting the preferences of Lightroom Classic: How to reset Lightroom Classic preferences (adobe.com)
It's recommended to backup your preferences before you reset the preferences to the default settings:
https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html
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22 hours ago
@christopher_5362
Do you have tried to restore a catalog from a backup?
Do you have tried to create a new catalog?
What happen when you hold down the Ctrl-Key while starting LrC?
Do has been changed on your system before the error occur?
If all doesn't help, I recommend a a complete and clean reinstallation by following the steps below:
Backup all personal data, like templates, presets etc.
Uninstall everything CC app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
Then uninstall the CC Desktop Client, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
Clean your computer of CC files per http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer (don't skip this)
Reinstall the CC Desktop Client, https://www.adobe.com/creativecloud/desktop-app.html
Use the Desktop Client to install your CC applications
Restore your personal data.
If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
It's sound drastic and is a lot of work, but in my experiense a clean reinstallation helps to solve problems in many cases.
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‎Mar 31, 2025
09:52 AM
Please take a look here: Gelöst: P: Release 14.2 cannot open Lightroom edited photo... - Adobe Community - 15237644
BTW: Please don't reactivate such old post. It's likely 5 years old and it's not sure that is already the same issue.
It's better to create a new thread with describing your issue as detailed as you can and include your system info.
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‎Mar 31, 2025
12:08 AM
Try to reset the preferences of Photoshop using the steps described here:
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences
It's recommended to backup your settings before resetting the preferences.
See here: https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences
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‎Mar 30, 2025
11:56 PM
1 Upvote
The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.
Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html
If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the link below.
Troubleshoot GPU issues | Lightroom Classic (adobe.com)
Another step is to try to reset the Lightroom preferences.
https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/
It's recommended to backup your preferences before you reset the preferences to the default settings:
https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html
Check if your system is up-to-date Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver? If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.
A faulty catalog can also be a reason for crashing Lightroom.
Try to restore a catalog from backup. If this doesn't help hold the Ctrl-Key while starting LrC. This opens a catalog selection dialog.
First select the appropriate recent catalog and let it check it – note the checkmark "Test integrity of this catalog" to check its integrity. If that doesn't help, try to create a new one and see if this catalog works. If yes, you could then try to import your current catalog into the new one.
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‎Mar 29, 2025
07:57 AM
Please describe more detailed.
Which app?
Which operating system?
What have you done before the error occur?
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‎Mar 29, 2025
07:55 AM
If you're working with SmartPreviews check if the original RAW files are available?
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‎Mar 29, 2025
07:50 AM
.. I understand that software this old is not still supported with newprogramming but I DO NOT understand why Adobe does not keep accessavailable to the latest version of that series of the software. ... By @Fastshutter1234
Do you've read @Rob_Cullen post? He posted a link where you an download the latest version of Lightroom 5 (it's version 5.7.1).
Here's the link again: New Adobe Lightroom 5: Direct Download Links + Difference vs. LR4 | ProDesignTools
You have to scroll down a little on this site.
As @dj_paige wrote please answer our question in short words. I've read your posts and try to understand what you're wrote. But I didn't.
So please describe you problem as detailed as possible in short words!! A screenshot can be already helpful.
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‎Mar 29, 2025
01:17 AM
3 Upvotes
I've had a similar problem after updating PS to 26.5.
Please try this:
If you have installed the Beta version of Photoshop this can be also a reason for the issue. Try to deinstall the Beta by using the Creative Cloud desktop client. In several cases it can be necessary to reinstall the normal Photoshop version.
Use the Adobe Creative Cloud Application to uninstall Photoshop. When asked, keep preferences! After this reinstall Photoshop again.
If this doesn't help the nest step is to reinstall both apps Lightroom and Photoshop. Please folloe the steps below:
1. Open the Adobe Creative Cloud Desktop Client and uninstall both Photoshop and Lightroom Classic. When asked, keep preferences!
2. Install Photoshop first and then Lightroom Classic. The right order is very important here!
If this doesn't help try the reinstallation with removing the preferences also.
The deinstallation of PS Beta and reinstalling Photoshop has solved the problem for me. I'm not sure if it was necessaryto deinstall Beta.
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‎Mar 29, 2025
01:13 AM
Take a look here How to add keyboard shortcuts to Lightroom (Mac) - Adobe Community - 9667553 and see if it's help.
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‎Mar 29, 2025
01:07 AM
...
NVIDIA RTX 2080 Ti GPU, Driver 566.36
... By @Glutenus Max
You're graphic device driver is outdated. Please goto NVidia's website and search the recent driver that matching with your graphic card. Make sure that you're download and install the recent Studio Version and not the Game Ready version!!
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‎Mar 28, 2025
10:45 AM
2 Upvotes
I've had the same problem. Use the Adobe Creative Cloud Application to uninstall Photoshop. When asked, keep preferences! After this reinstall Photoshop again. Thsis has helped in my case.
If this doesn't help the nest step is to reinstall both apps Lightroom and Photoshop. Please follow the steps below:
1. Open the Adobe Creative Cloud Desktop Client and uninstall both Photoshop and Lightroom Classic. When asked, keep preferences!
2. Install Photoshop first and then Lightroom Classic. The right order is very important here!
If this doesn't help try the reinstallation with removing the preferences also.
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‎Mar 28, 2025
10:42 AM
If i was to create a new catalong and import my present catalog what would i lose in both of these senarios?
By @GroomsPhotography
If you creat a new catalog I would import in a first step only several images to check. If LR is working with the new catalog you can import the content of your recent catalog. You should loose nothing.
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‎Mar 28, 2025
12:30 AM
1 Upvote
What you're doing before the error occur?
When the 'link' between Lightroom Classic and Photoshop has issues try this:
If you have installed the Beta version of Photoshop this can be also a reason for the issue. Try to deinstall the Beta by using the Creative Cloud desktop client. In several cases it can be necessary to reinstall the normal Photoshop version.
Use the Adobe Creative Cloud Application to uninstall Photoshop. When asked, keep preferences! After this reinstall Photoshop again.
If this doesn't help the nest step is to reinstall both apps Lightroom and Photoshop. Please folloe the steps below:
1. Open the Adobe Creative Cloud Desktop Client and uninstall both Photoshop and Lightroom Classic. When asked, keep preferences!
2. Install Photoshop first and then Lightroom Classic. The right order is very important here!
If this doesn't help try the reinstallation with removing the preferences also.
... View more
‎Mar 28, 2025
12:19 AM
1 Upvote
Another possibility of crashes could be a defective catalog. Restore the catalog from a backup that was made before the crashes began. Or you can also check the integrity of the existing catalog or create a new catalog file. To do this, hold the Ctrl-Key while starting LrC. This opens a catalog selection dialog.
First select the appropriate recent catalog and let it check it – note the checkmark "Test integrity of this catalog" to check its integrity. If that doesn't help, try to create a new one and see if this catalog works. If yes, you could then try to import your current catalog into the new one.
... View more
‎Mar 27, 2025
10:56 AM
Try resetting the preferences of Lightroom Classic: How to reset Lightroom Classic preferences (adobe.com)
It's recommended to backup your preferences before you reset the preferences to the default settings:
https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html
Do you have moved your catalog to the internal hard drive as mentioned in the former posts?
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‎Mar 27, 2025
12:49 AM
1 Upvote
Do you get an error message? If yes, please post the message word-by-word.
Please try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.
If it helps, you can check out the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html
Take a look especially point 7 in the "Troubleshoot GPU and Graphics driver" section.
Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, NOT the Game Ready version.
If this all doesn't help, we need more informations about your system. Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.
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‎Mar 27, 2025
12:39 AM
Please see here: Working with Canon's Raw Burst Mode in Camera Raw and Lightroom
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‎Mar 27, 2025
12:33 AM
I also updated to 14.2 and have basically lost everything!.
By @ruperts12617867
Please be more specific and give us more and detailed informations about your issue and what have you done.
What do you mean with lost everything? Updating Lightroom doesn't delete any catalogs and so on.
Check if you're open the correct catalog.
Do you get error messages?
Moderator's note: I branched you posts into a new thread, because it seems there's a different problem than the creator has posted.
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‎Mar 26, 2025
11:38 AM
When the 'link' between Lightroom Classic and Photoshop has issues, the first step is to try this:
Use the Adobe Creative Cloud Application to uninstall Photoshop. When asked, keep preferences! After this reinstall Photoshop again.
If this doesn't help the nest step is to reinstall both apps Lightroom and Photoshop. Please folloe the steps below:
1. Open the Adobe Creative Cloud Desktop Client and uninstall both Photoshop and Lightroom Classic. When asked, keep preferences!
2. Install Photoshop first and then Lightroom Classic. The right order is very important here!
If this doesn't help try the reinstallation with removing the preferences also.
... View more
‎Mar 26, 2025
11:32 AM
1 Upvote
As I see in your system info your catalog is stored on OneDrive.
...
Library Path: C:\Users\carlg\OneDrive\Pictures\Lightroom\Lightroom Catalog.lrcat
...
By @GroomsPhotography
It's recommended to store the catalog on the internal hard drive (a external drive is also possible), but saving the catalog on a cloud drive can be problematic.
BTW: I also see that you graphic device driver is also outdated. Goto NVidia's website and download the recent version for your graphic card and install it. Make sure that you install the Studio version and not the Game Ready version!!
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‎Mar 26, 2025
11:26 AM
In addition to @nikunj.m post, if you need to update you installation you'll find the installations files for LR 6.14 here:
Mac: https://web.archive.org/web/20231114161051mp_/https://prdl-download.adobe.com/Lightroom/60BA1251F1BC...
Win: https://web.archive.org/web/20231220005239mp_/https://prdl-download.adobe.com/Lightroom/60BA1251F1BC...
Please be patient, the downloads can take several minutes to start and can proceed slowly.
I'll recommend to save the download files on an USB stick, hard drive or CD/DVD, but it isn't sure how long these links are available.
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‎Mar 26, 2025
11:17 AM
...
Copied whole Lightroom folder and sub-folders but when I try and open the catalog, it says it's corrupted.
...
By @jtaylor333
What happened if you copy only the catalog file to the new computer?
Here you'll find a good article with a lot of informations how easily move LR to a new computer:
How do I move Lightroom to a new computer? | The Lightroom Queen
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‎Mar 26, 2025
01:00 AM
You gave us no detailed informations about your problem, the affected applications and your system.
What do you try to do?
Which resource wasn't be found?
Please describe you issue as detailed as you can and give und infos about your system.
Without these informations we can't try to help.
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‎Mar 25, 2025
11:27 AM
Please see here: Need Help - This module is blocked from loading into Local Security - Microsoft Community
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‎Mar 25, 2025
02:57 AM
@dogmatic_3581 I think you talk about Photoshop 8.0 or known as Photoshop CS. This version is more than 20 years old. So I think the SDK isn't available anymore.
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