Abhi.G @ ADBE
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
Activity
Mar 11, 2025
Thanks for reporting this bug, @motivated_Unicorn5E41
I have forwarded this to the relevant engineering team. Thanks for your patience.
Abhi G
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‎Mar 10, 2025
09:22 AM
Not sure if it helps, but I've created these individual granular requests for some of the limitations mentioned by @Joooeforlong in lieu of posting on the large old thread which is marked Completed (incorrectly, IMO)
Collage maker: support more than 9 images
Grids: support shuffle
Grids: improve cropping behavior
And a few bonus ones:
Grids: support adding and deleting images/cells
Create collage: add mobile support
Abhi G
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‎Mar 09, 2025
08:55 PM
Hi @krishna78598113
For this limitation, grouping does not matter (5 objects grouped as 1 still count as 5), but deleting does. It's not ideal, but the only recommendation I have is to break the diagram down into smaller chunks: copy sections to different pages, download them as transparent pngs (without background fill) and use a separate page to combine the downloaded assets.
Abhi G
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‎Mar 09, 2025
07:17 PM
Merhaba @murat_5522,
Could you please check this response: https://community.adobe.com/t5/adobe-express-bugs/uploads-not-working/idc-p/15188237#M25239
If you are running the iOS 18.4 beta, then please un-install it to work around. There is a bug with lastest iOS beta that interacts with our latest release, bug has been logged with Apple
Hope this helps,
Abhi G
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‎Mar 09, 2025
12:27 PM
Hi @krishna78598113
Do you happen to have a lot of objects on the page? The layer widget can't support more than a certain number (200, I believe).
Hope this helps,
Abhi G
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‎Mar 09, 2025
12:21 PM
Hi @Joshua_Howells4846
Could you check https://community.adobe.com/t5/adobe-express-bugs/uploads-not-working/idc-p/15188237#M25239 as well?
Thanks,
Abhi G
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‎Mar 06, 2025
09:03 AM
Hi @Jillian21906331oylb
I can replicate it the bug, and have forwarded the report to the relevant engineering team.
Thanks for reporting it.
Abhi G
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‎Mar 05, 2025
09:38 PM
Hi @liz_8749
Sorry to hear that. Could you share a screenshot or a description of the error you are getting?
Does it happen with a specific prompt or more that one?
Thanks
Abhi G
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‎Mar 05, 2025
09:23 PM
1 Upvote
Hi @AFl�rezG
Sorry to hear you ran into this issue. Unfortunately, from time to time, even free assets have to be removed from the Adobe Stock collection because of a variety of issues like copyright violation. This can trigger a licensing error similar to the one that you ran into.
We understand that this can be frustrating, but hope that you were able to replace with another asset and able to download the PDF.
Thanks,
Abhi G
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‎Mar 05, 2025
01:51 PM
Hi @Tron8282
PDF download in Express has known issues with certain languages/scripts, as noted in https://helpx.adobe.com/express/troubleshoot/known-and-fixed-issues/known-issues.html
Sorry for the inconvenience.
Abhi G
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‎Mar 04, 2025
03:20 PM
If you are using Chrome on Windows, could you try turning off smooth scrolling as described here: https://www.anyrecover.com/windows-tips/google-chrome-flickering-windows/#solution4?
Hope this helps
Abhi G
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‎Mar 04, 2025
10:38 AM
@DionDion not yet, but being worked on. Thanks for your patience in the meantime.
Abhi G
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‎Mar 04, 2025
10:36 AM
Hi @hillemmanuel
If you are using iOS 18.4 beta, please check this response: https://community.adobe.com/t5/adobe-express-bugs/uploads-not-working/idc-p/15188237#M25239
If you are running the iOS 18.4 beta, then please un-install it to work around. There is a bug with lastest iOS beta that interacts with our latest release, bug has been logged with Apple
Hope this helps
Abhi G
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‎Mar 03, 2025
08:43 PM
2 Upvotes
@cesarqueb_
Please check this response: https://community.adobe.com/t5/adobe-express-bugs/uploads-not-working/idc-p/15188237#M25239
If you are running the iOS 18.4 beta, then please un-install it to work around. There is a bug with lastest iOS beta that interacts with our latest release, bug has been logged with Apple
Hope this helps
Abhi G
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‎Mar 03, 2025
04:40 PM
1 Upvote
@Sense of Soul
Please also note https://community.adobe.com/t5/adobe-express-bugs/uploads-not-working/idc-p/15188237#M25239
Thanks
Abhi G
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‎Mar 03, 2025
04:35 PM
1 Upvote
Hi @donna_0081
Sorry to hear you are not finding the new version of Express usable.
Could you describe the issue you are having with copy and paste of text? Are you trying to copy within Express (same page or from one page to another) or from/to an external source?
Please note that you may need to give paste permission (https://discussions.apple.com/thread/254831744) when copying across apps.
Also, there is a second paste button you will need to tap on (see screenshot below)
Hope this helps 
Abhi G
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‎Mar 03, 2025
10:05 AM
1 Upvote
@pi_rosamunde_8926
I am also curious whether you have the generative Expand setting on?
Thanks,
Abhi G
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‎Mar 03, 2025
09:26 AM
1 Upvote
@marcosg42259282
Here's a workaround I use to lock the left side bar such that it's always visible (assuming you can afford the screen real estate): with nothing selected, click on one of the tabs in the left side bar (say Media). From this point on, the side bar will always show until you close it with the X button (or reload)
Abhi G
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‎Mar 03, 2025
07:59 AM
@sabrina0331
You'll need to click the Opacity button.
Hope this helps,
Abhi G
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‎Feb 28, 2025
11:15 AM
@Josh37319496xk5h
If you don't have premium access to an image asset, you should be blocked from downloading at the outset ("Upgrade to download") as shown in the screenshot below. Not run into PDF download errors/hangs that others are reporting here.
 
Abhi G
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‎Feb 26, 2025
01:33 PM
Hi @kilk_0666
Sorry to hear you are not enjoying the new version of Express. There isn't a way to go back to the old version, but this community forum is here to help! Hopefully, the new interface will soon become more familiar to you as you spend more time with it. Meanwhile, the product team is continually making improvements and responding to feedback about feature gaps, usability and performance issues etc.
As for some of your specific questions:
[...] it's always lagging
Which iPhone model are you using, and what's the iOS version?
How do I change the size/format of my documents
Please see screenshot of where to find the Resize button (note, this is a premium feature)
accessed via:
[...]squeeze every photo until we can't see any
Could you please share a screenshot of what you are observing? Is the layout of the collage such that the photos are tiny (and that you can't change the layout anymore)?
Why is the collage photo limit 9 now?
This is true of the collage quick action (on mobile and desktop), which is in Beta. The limit may be relaxed once it it out of beta. Also, on desktop, if you are able to use it, there is a "Create collage" button inside the editor that allows more images. Feel free to post on UserVoice (comment on existing posts like https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/46769416-photo-collage-as-per-the-previous-express https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/48719996-collage-maker-easier-resize-options or create a new post)
Hope this helps,
Abhi G
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‎Feb 25, 2025
11:35 AM
@Julianne38572472e9zi
I believe the minimum supported dimension for video export is 146px, so the heights of 90px and 50px won't work as is (they will be scaled up)
Abhi G
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‎Feb 21, 2025
03:05 PM
Hi @Manuela I
Based on the logs associated with your account, the issue is a smiley-face Stock asset that looks like this:
Unfortunately, this asset had to be removed from the Stock library due to some contributor issue. Does this help identify the asset? Once you delete/replace it, download should work for you.
Abhi G
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‎Feb 20, 2025
03:51 PM
Hi @ali_4619
There is no explicit Edit button anymore. I am guessing it took you to the Express file editor, which it sounds like you have already encountered. If you are looking for specific functionality once you start editing, feel free to post on this forum.
Abhi G
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‎Feb 20, 2025
03:12 PM
Hi @ali_4619
The current version of Express does not support resizing multiple pages simultaneously. The help instructions you are seeing are probably for a previous version.
You can upvote/comment here: https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/48221396-resize-all-pages-of-the-same-document-in-a-single to help the team prioritize.
Thanks,
Abhi G
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‎Feb 20, 2025
09:41 AM
2 Upvotes
Hi @Screenwriting Ninja
This is not supported, but often requested. Please upvote or comment here as this helps the team prioritize: https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/47287793-allow-unlock-of-aspect-ratio
Thanks
Abhi G
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‎Feb 18, 2025
03:03 PM
1 Upvote
@jarrodh30508596 another thing to try is the same prompt on a different (more innocuous?) image. This is just to check if the generative fill functionality is balking at the prompt itself or the source image.
Thanks, Abhi G
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‎Feb 18, 2025
02:30 PM
1 Upvote
Hi @jarrodh30508596 Sorry to hear that. Do you have examples for prompts that used to work, but aren't anymore? Feel free to DM me if you prefer.
Thanks
Abhi G
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‎Feb 13, 2025
09:42 AM
Hi @drosenic.84
Are you using the Remove background quick action, or the Remove background functionality inside the Express editor? If you are using the former, you will want to continue with the "Open in editor" option for further refinements. Here are some relevant screenshots on iOS (Android should be similar)
 
Abhi G
 
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‎Feb 13, 2025
09:06 AM
Hi @drosenic.84
To refine the automatically removed background in this version of Adobe Express, you need use the "Erase" feature. Not that it is a premium (paid) feature.
Hope this helps,
Abhi G
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