We’ve reviewed the email address you use with this forum and found no crash reports in our system.   Did you see a crash dialog? Do you use a different email address when filling out the crash report? Was the crash dialog Adobe’s? Microsoft’s?     ... View more

Simply Type "ISO:" and select from the auto-populated pulldown. Repeat as necessary.    ... View more

With the planned move to a single file for Enhanced Images rather than a new DNG, this request would be moot. Please see the Camera Raw Technology Preview for details. https://community.adobe.com/t5/testing-feedback-discussions/technology-preview-enhance-denoise-super-resolution-raw-details/td-p/14856090  ... View more

I am glad you are no longer crashing.  For your File Synchronization and your Cloud Synchronization issues, I would recommend contacting Adobe Support and working with one of the agents.  Contact Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot. Alternatively, you can work with the community experts in this forum to troubleshoot these issues. For sync-related issues, contacting support is probably prudent.    ... View more

Workaround: The team has reported a method to bring things to rights again. " Set WB to Auto Set WB to As Shot Now, the values will be as expected, and the tint will no longer be there. Note that they may also need to clear the LR cache for those images so the Library module shows the expected rendering." Doing this in Grid view with the Quick Collections tools should allow you to accomplish this for many affected images.  ... View more

Crossreferencing to internal bug ticket.  ... View more

I cannot replicate this and often use the Edwardian Script font.  Can you provide screenshots of all your watermark settings so I can make sure I am duplicating your setup? ... View more

In instances of large numbers of edits where the XMP files become large, the edited image can fail to post. We are looking into updating our known issues document to cover this scenario. The team will look for a long-term solution and I will update this thread.    ... View more

@johnrellis  I have placed it as the team requested. A ticket is created and tracked. If the team requests to move it to bugs, I will do so.  ... View more

Workaround:  Any Stale Renditions you have in the cloud may be affected by selecting the image in Classic and performing a [Cmd/CTRL]+[ S ] to save the Catalog metadata to the file, then allow it to sync to update the Cloud rendition. Let me know if this works for you.    ... View more

This has been transferred to Ideas at the team's request.  ... View more

I just tested an R5 with Firmware Version 2..1.0 on a Mac M1 (macOS version 13.5.1) using Lightroom Classic 14.2  and the R5 connected in under 1 second after hitting the [OK] button.  The likeliest cause is mis-configured permissions for Lightroom Classic in the Mac OS.    ... View more

Thanks. I have forwarded the link to the Dev. Please leave it available for a couple of days.  I have also sent you a direct message - please check it.  ... View more

Updating status ... View more

  Greetings all,   This Early Access feature was released two weeks ago on Lightroom Web.  Log into your Adobe ID at https://lightroom.adobe.com  Click on the Clean Up icon  Then select Duplicates For more information see: https://lightroom.adobe.com/news    ... View more

I can replicate this on Windows 10 and have logged a bug.  The video was very helpful in understanding.  ... View more

Moving to discussions. This is not a bug nor do we accept bug reports against older versions of the software.  Using the current version: Version 8.2.  When using the Clone mode of the Remove tool, I see two circles on every new remove spot. If I click to a different spot or create a new spot, the previous spot returns to one circle, and the new spot gets two circles.  To see two circles, you must click on the remove spot single circle to make it active.  ... View more

I am unable to retrieve the file from this link. Have you modified the permissions on this share? ... View more

Lightroom Desktop 7.x Lightroom Classic 13.x    Either should function on your machine if you can install a supported OS.  ... View more

I was able to reproduce this behavior on Windows 10 and logged a bug for it with the Classic team. Thanks for your report! ... View more

I checked with the team and they agree with your observation.  ... View more

In this case, the description is not necessary. Try it again and submit it as fast as you can (with the email filled out). Unfortunately, a Crash Report on your local system does not give us the same information as what we get when you submit it via the reporter dialog.   ... View more

The Dev reviewing this is asking for an additional log.  Go to Preferences Account Hold down [Alt/Opt] and click on Exhaustive Report.    Share the result with me.  Thanks!     ... View more

I've checked under both email addresses and have found no crash reports received from either.    The next time you experience a crash, fill out the dialog-including your email address, screenshot the dialog, submit the dialog, and then post the screenshot here in this thread.    Thanks!   ... View more

I've reviewed your Adobe ID and located (23) crash reports from you. That is the good news. The bad news is you are experiencing a specific crash that is not shared by any other customers.  That normally points to a problem with your specific installation. Recommendations: Clean Install and Preference file reset in that order.  (I know you've done some installing/uninstalling already)  Clean Lightroom Install Procedure Close Lightroom Restart the computer Use the Adobe Creative Cloud App to uninstall Lightroom Restart the computer Install Lightroom via the Creative Cloud App without launching any other programs. Restart the computer Launch Lightroom Wait 5 minutes A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences. Reset Procedure: 1. Close Lightroom. 2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 3. Overwrite the Preferences when prompted by the dialog. 4. Close Lightroom. 5. Restart Lightroom. Does the behavior continue after resetting the preferences? If, after this, you are still experiencing the same crash, (by all means continue to submit the reports), the next step would be to create a new User on your Mac as a test and verify the crash occurs there as well.      ... View more

I researched your Adobe ID and found two crash reports. Both are very low-volume, meaning that few people have seen the same crash. in fact, one of them is unique to you alone. That tends to indicate a problem specific to your machine.  Recommendations to start troubleshooting are to perform a clean reinstall and then to update your preferences.  Clean Lightroom Install Procedure Close Lightroom Restart the computer Use the Adobe Creative Cloud App to uninstall Lightroom Restart the computer Install Lightroom via the Creative Cloud App without launching any other programs. Restart the computer Launch Lightroom Wait 5 minutes A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences. Reset Procedure: 1. Close Lightroom. 2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 3. Overwrite the Preferences when prompted by the dialog. 4. Close Lightroom. 5. Restart Lightroom. Does the behavior continue after resetting the preferences?   ... View more