nishu_kush
Adobe Employee
nishu_kush
Adobe Employee
Activity
9 hours ago
That's not ideal. Thanks for testing. Are any third-party plug-ins installed? Can you test After Effects in Safe Mode with third-party plug-ins disabled? Let us know if that brings any change. Have you installed a new font recently? If so, can you remove them temporarily and check?
Let us know.
Thanks, Nishu
... View more
12 hours ago
Thanks for writing in, Lauren. Here's how I created it.
1. Created a solid and created a mask on it so that only the top and bottom of the solid layer are visible.
2. Apply the Turbulent Displace effect to roughen the edges. You can animate its Evolution to give it subtle movement. I applied an expression (time*80) to the Evolution to animate it throughout the timeline without any keyframes.
3. Apply Gaussian Blur to blur the edges and apply 4-Color Gradient to give colors to your liking.
Let us know if it helps. I am sure that there are other methods to do it.
Thanks, Nishu
... View more
‎Mar 06, 2025
12:19 PM
1 Upvote
Thanks for sharing the files, @iawood.
I was finally able to reproduce this on my end. I've filed a bug.
Thanks again for your patience,
Nishu
... View more
‎Mar 06, 2025
11:03 AM
Hi Kevin,
Thanks for writing in. 900 is a big number for the temp files. Do they all belong to a single Ae project, or are these files collected in one place for all the Ae projects? Also, are they stored on a server or external drive?
Let us know.
Thanks, Nishu
... View more
‎Mar 06, 2025
10:56 AM
1 Upvote
Thanks for writing in. I think a screenshot would be helpful to understand what's going on. Are you seeing any error when you try to upload the screenshot? You can just copy and paste the screenshot in the message body if that works for you.
Let us know.
Thanks, Nishu
... View more
‎Mar 06, 2025
06:02 AM
Thanks for writing in, benji7.
Does the frame rate of the comp and the footage match? Is there a specific section of the footage where the issue happens? It'd be great if you could share a screen recording that shows the problem. That'll help us understand it better.
We're here to help.
Thanks, Nishu
... View more
‎Mar 06, 2025
05:05 AM
Thanks for writing in.
You may need to reach out to the plug-in manufacturer to see if they can help.
Let us know how it goes.
Thanks, Nishu
... View more
‎Mar 06, 2025
04:51 AM
Thanks for writing in, Julien and sorry for the issue.
It sounds like it is either a media-specific or project-specific issue. Is it happening with all media files or a particular one? Please test in a new project to see if it's the specific project. Also, where are your media files stored? Are they stored on a server or external drive? If so, try bringing them to the local drive and testing.
Looking forward to your response. Moving this thread from Bugs to Discussions for troubleshooting.
Thanks, Nishu
... View more
‎Mar 05, 2025
09:08 AM
1 Upvote
Thanks for reaching out, ninose11.
I think shape animation is used to reveal the map and scaled to mimic zoom out. But there are multiple ways to do this. Here's a video from Johnny Harris that might help:https://adobe.ly/3F7NxYi
Hope it helps.
Thanks, Nishu
... View more
‎Mar 05, 2025
08:44 AM
1 Upvote
Hi Mark,
Thanks for writing in. Could you let us know your system specifications (CPU, GPU, RAM, OS version)? Do you see this behaviour with all the projects or with a particular project? What are the details of the media (frame rate, frame size, format/codec) and which effects are you using?
Looking forward to your response. Moving this thread from Bugs to Discussions for troubleshooting.
Thanks, Nishu
... View more
‎Mar 04, 2025
12:09 PM
We've got your back.
Are there any errors? Is it happening with all the media files or a particular one? In some cases, it can be an issue with the media. If it's happening with all the files, try running After Effects in Safe Mode.
Let us know how it goes.
Thanks, Nishu
... View more
‎Mar 04, 2025
12:06 PM
I'll move this post to the relevant forum.
Thanks, Nishu
... View more
‎Mar 04, 2025
12:02 PM
Thanks for writing in, Ben.
Please ensure that your GPU driver is updated. Do you mind sharing a screen recording of the problem?
Looking forward to your response.
Thanks, Nishu
... View more
‎Mar 04, 2025
11:48 AM
We can get that checked.
Could you share the link to the tutorial? Or help us understand which effect are you using to apply inner shadow? Feel free to share screenshots.
Looking forward to your response.
Thanks, Nishu
... View more
‎Mar 04, 2025
11:43 AM
Hi Robbie,
Thanks for writing in. It seems to be expected, as it's rotating along the axis. It's not only with the camera but also with solids.
Hope it helps.
Thanks, Nishu
... View more
‎Mar 04, 2025
09:40 AM
That's not ideal.
What version of After Effects and Photoshop are you using? Are you on macOS or Windows? Also, what's the version of your OS?
Let us know, we're here to help.
Thanks, Nishu
... View more
‎Mar 04, 2025
09:01 AM
Thanks for reaching out, default52q82v0tbiny.
I'll move your post to the InDesign community so that InDesign experts can help. For the transparency issue, MP4 format doesn't support transparency. So you might need to export to a different format that has transparency support as well as supported in InDesign.
Thanks, Nishu
... View more
‎Mar 04, 2025
07:03 AM
You may need to reach out to the Lotti Files support for more details on this. By looking at the screenshot, it seems to be a beta feature and might need some ironing.
Hope it helps.
Thanks, Nishu
... View more
‎Mar 04, 2025
06:45 AM
I'll move this post to the Account, Payment, & Plan forum.
Thanks, Nishu
... View more
‎Mar 04, 2025
06:17 AM
Sorry to hear about the issue, vevegirl23.
Did you try Warren's suggestion? Did it help? If not, are you still getting the plug-in missing error? Is it slow on all the media files or a particular one?
Let us know.
Thanks, Nishu
... View more
‎Mar 04, 2025
05:51 AM
Hi Volition74au,
Please check out the following article: https://adobe.ly/41syDmW
Thanks, Nishu
... View more
‎Mar 03, 2025
11:19 AM
Sorry to hear about the issue. Can you try reaching out to the plug-in manufacturer and see if they can help?
Let us know how it goes.
Thanks, Nishu
... View more
‎Mar 03, 2025
09:07 AM
That's not ideal. It's not happening on my end. Have you modified the layer position in any way? If possible, share the project file with me to test. Feel free to DM me the download link.
Thanks, Nishu
... View more
‎Mar 03, 2025
07:27 AM
Thanks for writing in, Rishi.
Here's a place you can start from: https://adobe.ly/4iizOw2
After Effects has a lot of features. Learning it takes time and practice. If you're short on time, I'd suggest going to YouTube to first clear the basics and then learn only the part that you need to finish your project. YouTube is a good place to start.
Also, if you've specific questions or if you're stuck somewhere, don't forget to post on the community to help from experts.
Good luck, and happy animating!
Thanks, Nishu
... View more
‎Mar 03, 2025
06:03 AM
Thanks for writing in, Sobriety Sounds Inc.
Try this: Split the pill/coffin layer (at the point where you want to break the connection) by pressing Ctrl/Command + Shift + D and then un-parent the layer that is on the right of the playhead. So now your layer is no more child with the bottle.
I hope that makes sense. Let me know if there are any other questions.
Thanks, Nishu
... View more
‎Mar 03, 2025
04:17 AM
Thanks for uploading the tutorial, @ShiveringCactus. This is going to be useful for a lot of users.
Thanks, Nishu
... View more
‎Feb 28, 2025
09:38 AM
Thanks for sharing the file. I think the problem here is that you have multiple shapes in a single shape layer. Turning this layer into a 3D layer puts all the shapes on the same plane, which causes the glitching. You can fix this to some extent by lowering the layer opacity by 1%. However, to fix it completely, you need to separate each shape on its own layer and offset them by at least 1 pixel.
Hope it helps. Let us know if there are any other questions.
Thanks, Nishu
... View more
‎Feb 28, 2025
07:45 AM
That's great! What was the previous location? Was it a server/external driver location? Or a folder that's synced with a cloud storage service (Google Drive, Dropbox, etc)?
Thanks for updating the thread.
Thanks, Nishu
... View more
‎Feb 28, 2025
07:40 AM
Thanks for getting back. Is the folder where the media is stored synced with iCloud or any other cloud storage? Sometimes, that causes an issue. For testing, can you change the location of the media and see if you face the same issue with the new location?
Let us know the outcome.
Thanks, Nishu
... View more
‎Feb 27, 2025
12:37 PM
Merging the duplicate thread.
Thanks, Nishu
... View more