Kartika Rawat
Adobe Employee
Kartika Rawat
Adobe Employee
Activity
48m ago
Wow, what a beautifully imaginative prompt!
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3 hours ago
Hi there!
Please see the message at the top of this thread for instructions on how to use Firefly.
Let us know if you have any questions.
Thanks,
KR
merged thread
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3 hours ago
Hi Asya_Kalina2106!
Sorry to hear that. Which OS and the browser are you using? Can you share a screen recording or the screenshot that exhibits the issue?
Let us know. Happy to help.
Thanks,
KR
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4 hours ago
Hi scotts46301654!
Thanks for sharing your feedback. We're actively working to improve both the experience and value, especially for our paying Creative Cloud users.
Real people are behind these tools, and feedback like yours helps shape how we move forward. We truly appreciate your honesty—and your continued support of the Adobe suite.
Let us know if you have any questions.
KR
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Apr 10, 2025
This wool-woven cool guy is absolute fire—literally and creatively!
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Apr 10, 2025
Cute robots
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Apr 10, 2025
This is absolutely stunning
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Apr 10, 2025
The tiny orbiting wool moon and stars are just magical.
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Apr 10, 2025
This knitted picnic basket is the sweetest thing
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Apr 10, 2025
Absolutely delightful 👍
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Apr 10, 2025
Amazing 👌
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Apr 10, 2025
This knitted snowy scene is pure winter wonder
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Apr 10, 2025
Amazing picture! Thanks for participating 👌
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Apr 10, 2025
High-seas masterpiece in thread!
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Apr 10, 2025
These woolly creatures are pure joy 😍
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Apr 10, 2025
Lovely image
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Apr 10, 2025
Wow! Colorful 👌
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Apr 10, 2025
This woven wool castle is a masterpiece
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Apr 10, 2025
Cute 😍
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Apr 10, 2025
Each woven detail radiates elegance 👌
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Apr 10, 2025
Absolutely love this whimsical creation!
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Apr 10, 2025
Hi facundor50404133!
Thanks for writing in. Creative Cloud plans do not currently include premium generative AI features, but Adobe is providing some free access for a set number of premium feature generations (2 free video generations and 40 seconds of translation). To generate more than what is currently included, beyond free generations, you can add on a Firefly Standard or Pro plan.
I'm merging your thread here since it’s part of a similar discussion.
KR
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Apr 10, 2025
08:02 AM
Thank you for reaching out and sharing your valuable feedback. We truly appreciate your input, and we will make sure to pass it along to our product team. If you have any further questions or need assistance, please feel free to contact us. We're here to help!
KR
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Apr 10, 2025
07:52 AM
Hi Karine23577208j4qz!
Sorry about that. Do you have Firefly premium plans along with your enterprise subscription? Please see the pinned post on this thread: https://adobe.ly/4ibfAUC
Let us know if you have any questions,
Thanks,
KR
moved to discussions
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Apr 10, 2025
07:32 AM
Hi there!
Please see the message at the top of this thread for instructions on how to use Firefly.
Let us know if you have any questions.
Thanks,
KR
merged thread
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Apr 10, 2025
07:29 AM
Yes, for premium features you can review these plans: https://adobe.ly/42p0CEt
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Apr 10, 2025
06:59 AM
Hi adam27620616h7h2!
This is strange. Are you still having an issue? Which OS and browser/ browser version are you using?
Let s know. Happy to help.
Thanks,
KR
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Apr 10, 2025
05:19 AM
Hi cvwust!errors
I'm sorry to hear that. Can you share more information on what's happening? Do you see any errors or messages? Also, let us know your OS and the browser.
Let us know. Happy to help.
Thanks,
KR
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Apr 09, 2025
12:45 PM
Thanks for the screenshot. Are you trying to generate text to video feature? If so, Creative Cloud plans do not currently include premium generative AI features, but Adobe is providing some free access for a set number of premium feature generations (2 free video generations and 40 seconds of translation). To generate more than what is currently included, beyond free generations, you can add on a Firefly Standard or Pro plan.
Let us know if you're trying text to image feature.
KR
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Apr 09, 2025
12:36 PM
Hi Karine23577208j4qz!
Thanks for writing back. What type of plan are you on, enterprise or personal?
If you are on an enterprise plan, your enterprise plan has to have Firefly Video on the plan. Please contact your local Adobe administrator. If Firefly video is not on your enterprise plan, they can contact your organization's Adobe account representative to inquire about adding it.
If you are on a personal plan, Adobe Firefly video is a premium service which requires a separate Firefly premium plan. For more information, please see the pinned reply in this post: P: Plan error in generating video.
If you have purchased a premium Firefly subscription or you have access to Firefly premium services on an enterprise plan, please include a screen shot of the whole browser window (including you avatar in the upper right corner) with the error showing, and then please click on your avatar in the upper right corner and take a screen shot of that box, blacking out your personal details. Please also tell us your operating system and browser along with the version numbers.
Let us know if you have any questions. KR
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