Ged_Traynor
Community Expert
Ged_Traynor
Community Expert
Activity
5 hours ago
@Peaceful_inventor5FE5 it would be better if you posted a full screenshot of the Photoshop interface with all the pertinent panels opened
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6 hours ago
@Dmitry34242487934c have a look at the correct answer in this thread to see if it helps
https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-25-9-hangs-when-moving-artboard/m-p/15088584#M847767
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9 hours ago
1 Upvote
@tonys3302443 have a look at the correct answer in this thread to see if it helps
https://community.adobe.com/t5/photoshop-ecosystem-discussions/too-small-fontsize-in-the-interface-of-photoshop-cs/m-p/12691911#M616781
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‎Feb 23, 2025
07:38 AM
@TOLGA38021460on60 you're welcome
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‎Feb 23, 2025
07:37 AM
2 Upvotes
@Kerem_623 you're typing with the caps locks on, that will also affect the brush cursor
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Community Expert
in Photoshop ecosystem Discussions
‎Feb 23, 2025
04:01 AM
1 Upvote
‎Feb 23, 2025
04:01 AM
1 Upvote
@TOLGA38021460on60 just right-click on an empty space on the canvas
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‎Feb 23, 2025
03:51 AM
@Hawkeye334 you can check that from your Adobe account
https://account.adobe.com/activated-devices
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‎Feb 23, 2025
03:24 AM
@hendy_5450 "Why was it removed??" that's explained in the link Dave posted above
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‎Feb 22, 2025
01:59 PM
@PECourtejoie the OP mentioned "I'm on PS 21.0.1" that version is not available from the Creative Cloud app and is not supported, so a bug report would be useless.
@Tom26482893qfvv where did you get that version from? have you tried updating to most recent version from the Creative Cloud app, which is available as part of your subscription.
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‎Feb 22, 2025
03:44 AM
@Andy J Hart not sure what you mean by blacked out, but have a look at the correct answer in the below link to see if it helps, if it's not that, can you post a screenshot to highlight the issue
https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-tool-icons-are-missing/idc-p/14079878#M112305
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‎Feb 22, 2025
03:24 AM
@Tom26482893qfvv can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread
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‎Feb 22, 2025
01:10 AM
1 Upvote
@jeromea13244388 preferences can sometimes get corrupt and resetting them can sometimes fix erratic behaviour with Photoshop
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‎Feb 22, 2025
12:25 AM
1 Upvote
@nikosc88861925 try manually resetting your Photoshop preferences https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually Remember to back up your settings before doing the preference reset https://helpx.adobe.com/ie/photoshop/using/preset-migration.html
Also reset the ACR preferences
If none of the above help, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread
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‎Feb 22, 2025
12:12 AM
@thatsmauri the issue has been resolved in another thread
https://community.adobe.com/t5/photoshop-ecosystem-bugs/camera-raw-requires-gpu-acceleration-to-edit-photos-gpu-ok/idc-p/15169755#M119357
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‎Feb 22, 2025
12:08 AM
1 Upvote
@jeromea13244388 normally when things don't work as expected with Photoshop, the first thing to try is a preference reset
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually Remember to back up your settings before doing the preference reset https://helpx.adobe.com/ie/photoshop/using/preset-migration.html
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‎Feb 20, 2025
07:18 AM
1 Upvote
@supreo_6701 laptops normally have dual GPU's, your system info for the Intel GPU is showing
Name: Microsoft Basic Render Driver, this is not the correct driver for the Intel GPU
Use this tool to install the correct driver for the Intel GPU
https://www.intel.com/content/www/us/en/download-center/home.html
Have a look at the below link scroll down to sections 6 and 7
https://helpx.adobe.com/ie/photoshop/kb/troubleshoot-gpu-graphics-card.html
Also, this link, scroll down to this bit "6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files"
https://helpx.adobe.com/ie/camera-raw/kb/acr-gpu-faq.html#troubleshoot
Do you use the Studio or Game Ready driver, Adobe recommends the Studio version
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‎Feb 20, 2025
12:26 AM
@Alexandra_Emborg0971 it would help if you typed out what the error message says, if it's "write access was not granted" have a look at this thread
https://community.adobe.com/t5/photoshop-ecosystem-discussions/quot-because-write-access-was-not-granted-quot/m-p/12001924
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‎Feb 20, 2025
12:10 AM
@bluebrad do you realise you're replying to another 4 year old post
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‎Feb 20, 2025
12:09 AM
@bluebrad do you realise you're replying to a 4 year old post
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‎Feb 19, 2025
02:37 AM
@girish26808779rqrg have you tried contacting https://skylum.com/support
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‎Feb 19, 2025
02:33 AM
1 Upvote
@Moxtelling try manually resetting your Photoshop preferences https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually Remember to back up your settings before doing the preference reset https://helpx.adobe.com/ie/photoshop/using/preset-migration.html
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‎Feb 18, 2025
12:39 AM
@EConklin jpg is showing as an option for me with Photoshop version 26.3
"Adobe's help, which had no answer and wanted $50" Adobe do not charge for support, are you sure you were in contact with Adobe Support
Also, the most recent version of 25.xx is 25.12.1, so you're a good few versions behind
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‎Feb 18, 2025
12:16 AM
@barryb55031836 try resetting the ACR preferences
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‎Feb 17, 2025
03:22 AM
@hendy_5450 you're in free transform, click either of these options
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‎Feb 17, 2025
12:36 AM
1 Upvote
@123fay have a look at the correct answer in this thread to see if it helps
https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-tool-icons-are-missing/idi-p/13895953
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‎Feb 15, 2025
01:11 AM
@shalanandpaul you're no alone
https://community.adobe.com/t5/photoshop-ecosystem-discussions/adobe-forcing-me-to-update-from-2024-how-do-i-stop-this-popup/m-p/15035389
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‎Feb 14, 2025
07:01 AM
@default42702014cgkosv you'll need to provide more information, what exactly won't save, what version of Photoshop and operating system are you using
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‎Feb 14, 2025
06:14 AM
@turner111 I just tested downloading some of the brushes, and they're installing fine for me, Photoshop version 26.3 on Windows 11
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‎Feb 14, 2025
01:31 AM
@diniJV try resetting the workspace
If that doesn't help, try manually resetting your Photoshop preferences https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually Remember to back up your settings before doing the preference reset https://helpx.adobe.com/ie/photoshop/using/preset-migration.html
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‎Feb 13, 2025
09:15 AM
@DarrenGold what repairs do you have done, it doesn't matter if it was only installed on one PC, the issue is, was it deactivated from the help menu before doing an uninstall/reinstall or replacing hardware etc, you're only allowed 2 activation counts, Adobe no longer reset activation counts and activations only show for the subscription version in your Adobe account
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