Theresa Rostek
Adobe Employee
Theresa Rostek
Adobe Employee
Activity
‎Mar 10, 2025
03:09 PM
Hi @Precious_Twinkle5DFE
Thanks for the check-in. This ticket is still under investigation, but unfortunately there are no updates at this time.
Theresa
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‎Mar 10, 2025
10:17 AM
1 Upvote
Hi Roland, Thanks for reporting this issue. I'm able to reproduce the issue on Windows and have opened a ticket to investigate a fix.
Cheers,
Theresa
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‎Mar 07, 2025
11:14 AM
1 Upvote
Hi @J_A_Willi327,
You'll create two text layers; 1 as the Input Text, and 1 as the Visual Text. Add your Input Text's source text to the EGP. Hide this layer.
Then on your Visual Text layer, enable expressions and add the following:
var inputText = thisComp.layer("Input Text").text.sourceText;
var inputStyle = inputText.style;
inputStyle.setText("© 2025 XYZ Corp. All Rights Reserved. " + inputText )
To change the font size, font, faux styles, etc., change the Input Text or you can enable Font Properties in the EGP if it makes sense to have those controls in the mogrt.
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‎Mar 06, 2025
10:37 AM
Hi all, Thank you for reporting this issue, a ticket has been opened to investigate a fix. As a workaround, please try the following:
In the Project panel Motion Graphics Templates bin, find the aegraphic media
Right click on the media, select "Reveal in Explorer/Finder"
Delete the aegraphic
In Premiere Pro, select the mogrt in the Graphics Templates panel and alt-replace it onto the clip in the timeline Alternatively, working in 24.5.0 should circumvent the issue.
Cheers,
Theresa
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‎Mar 04, 2025
10:52 AM
Could you look in a recent beta build to see if the libraries are still showing up @Ann Bens ? Thanks,
Theresa
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‎Mar 04, 2025
10:15 AM
1 Upvote
Updating status
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‎Mar 04, 2025
09:28 AM
Hi @Mike Choo, Thanks for reporting. We have a ticket open to investigate a fix, and have merged your post into another to track users affected.
Cheers,
Theresa
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‎Feb 28, 2025
02:32 PM
Hi @jose_alfredo_4507,
In 25.1, Manage Additional Folders is no longer part of the hamburger menu. The plus symbol workflow (Add additional folder, screenshots above) on the right of the Graphics Templates panel replaces the menu item.
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‎Feb 28, 2025
02:21 PM
Hi all, A fix for this issue is available in the Beta builds of Premiere Pro 25.2.x105. Please give this a try in the Beta builds and let us know if works for you. Thanks, Theresa
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‎Feb 28, 2025
02:13 PM
A fix for this issue is now available in the Beta builds of Premiere Pro 25.3.0x1. Please give this a try in the Beta builds and let us know if it works for you.
Thanks,
Theresa
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‎Feb 28, 2025
01:58 PM
Could you invite me to one of these libraries? I'll send a DM.
Thanks,
Theresa
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‎Feb 27, 2025
01:32 PM
Hi @Jason laChance,
The Advanced 3D Renderer is used via Dynamic Link, which is why you're seeing this message. Open the Composition Settings, and select the 3D Renderer tab. Set the Renderer to Classic 3D, click OK.
You'll have to change this for each of your comps, then save, and re-export your mogrt.
Let me know if that does or does not solve the issue for you.
Theresa
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‎Feb 27, 2025
12:32 PM
Hey @Ann Bens,
Thanks for the report.
Did anything change with these libraries? Were they previously empty, or permissions were changed, or something else? Thanks! Theresa
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‎Feb 27, 2025
08:42 AM
Updating status
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‎Feb 27, 2025
08:39 AM
Hi @Flo.E,
We are aware of this issue and have a ticket open to investigate a fix. As a workaround, you may want to try disabling Multi-Frame Rendering (After Effects Preferences > Memory & Performance) and re-export your mogrts to see if the issue clears up for you.
Theresa
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‎Feb 26, 2025
02:11 PM
Hi @LUIS EDUARDO34647316dph8,
This is a duplicate post, I've answered over here: https://community.adobe.com/t5/premiere-pro-beta-bugs/premeire-wont-show-fonts-for-mogrt-assets/idc-p/15179703#M5363 Locking this post.
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‎Feb 26, 2025
12:29 PM
Hi @LUIS EDUARDO34647316dph8,
Thanks for reporting the issue, we are aware of the issue and have a ticket open to investigate a fix.
Thanks,
Theresa
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‎Feb 26, 2025
11:42 AM
Hey @Alain D.
You'll need to change the Preference in AE, re-export the mogrt, alt-replace the mogrt in the Premiere Pro timeline, then render to AME see if the issue persists.
Theresa
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‎Feb 26, 2025
11:05 AM
1 Upvote
Hey @felipemdlima,
@Stan Jones pointed me to this thread with the same issue, please try reinstalling your GPU drivers after trying @jamieclarke's suggestions and let us know if that does or does not fix the issue.
Thanks! Theresa
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‎Feb 26, 2025
10:59 AM
Thanks for the video @FlapJacked. @Stan Jones had a great suggestion of updating/reinstalling your GPU drivers. Please give that a try and let us know if it does or does not work for you. Thanks,
Theresa
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‎Feb 26, 2025
10:57 AM
Hey @Stan Jones, Thanks for the links! I think the GPU driver update/reinstall suggestion is a good one.
Theresa
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‎Feb 25, 2025
03:24 PM
Hey @FlapJacked,
Sorry you're experiencing issues. Are you able to share a fullscreen video of the issue so I can try to reproduce it?
Thanks,
Theresa
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‎Feb 25, 2025
03:20 PM
1 Upvote
Hi @Alain D. Sorry that updating this thread got lost in my notifications. There is a ticket open to investigate the fix. While I was unable to get a reliable repro with your files so I can't test this myself. As a workaround, please try disabling Multi-Frame Rendering (After Effects Preferences > Memory & Performance) and exporting and see if the issue resolves for you.
Thanks,
Theresa
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Adobe Employee
in Premiere Pro (Beta) Discussions
‎Feb 06, 2025
11:36 AM
1 Upvote
‎Feb 06, 2025
11:36 AM
1 Upvote
@alexandrac76430671 Essential Graphics is now renamed to Graphics Templates. All customizing of text/mogrts/Premiere shapes will be done from the new Properties panel. You can access the panel from the top menu bar -> Window -> Properties
If you double click on your text clip layer in the timeline, it should open the Properties panel for you.
If anything else still isn't working for you, a screenshot or video is helpful to be able to see what's going on.
Cheers,
Theresa
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‎Feb 06, 2025
10:42 AM
2 Upvotes
Hi @_nicdean Thanks for reporting this issue. We are aware of the issue and have a ticket open to investigate potential fixes. We will update this thread with any new information. Cheers,
Theresa
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‎Feb 06, 2025
08:45 AM
1 Upvote
Hey @PriDom,
The assets in your Local are pre-installed with Premiere Pro, but it looks like nothing is getting downloaded, hence the error message. A test you could try is in the Adobe Stock tab, select the free checkbox and drag and drop one of those onto your timeline. I'm curious if there's something specifically happening with paid downloads for your account.
Can you look in your License History on the Adobe Stock site? (Click you avatar, it's under there). This should show us if things are licensing to your account. If they are, you can download your licensed files there as a workaround in the meantime. You can also license and download from Adobe Stock and then install the mogrts to Premiere Pro as another workaround.
Has this issue always happened, or it just started happening? Is it happening to anyone else on your business account?
Thanks! Theresa
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‎Jan 29, 2025
09:26 AM
Hi @lambert--mimenza_3921,
It does look like there are two separate issues here
The controls seem to be missing. Please open the Properties panel (menubar -> Window->Properties) and see if there are controls there. If the controls are missing there too, there could be a bug with Premiere Pro or the mogrt. Try using mogrts that are not part of this creator's pack to see if it's limited to the pack.
It seems that the expressions in this project were not universalized, which is why everything is red. The mogrt was created in a different language version than you are using. You have a few options
Uninstall Premiere Pro and reinstall with Premiere Pro in English: https://helpx.adobe.com/creative-cloud/help/change-install-language.html
Open the mogrt in After Effects and universalize the expressions by holding alt while pickwhipping to the property - for example
effect("Fill")("Color") becomes effect("Fill")(3)
Contact the author/Envato to fix or for a refund
I hope that helps. Let me know if you have any other questions.
Cheers,
Theresa
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‎Jan 28, 2025
02:08 PM
1 Upvote
Have received files and have begun investigating. Thanks! Theresa
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‎Jan 27, 2025
11:04 AM
Hi @Dogfather58,
Thanks for your thorough report. We're aware of the issue and have a ticket open to investigate a fix.
Thanks again! Theresa
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‎Jan 27, 2025
10:23 AM
Thanks so much for sending over that information @Precious_Twinkle5DFE, we're investigating what's causing the issue.
Cheers,
Theresa
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